Public Safety & Security Officer

The Kansas City Public Library•Kansas City, MO

13h•$20•Onsite

About The Position

The Public Safety & Security Officer is responsible for providing security for the Kansas City Public Library staff, patrons and assets while unarmed. This position is a full-time non-exempt position. The pay is $20.05 per hour, plus excellent benefits. Schedule & Location Hours and location may vary. Must have the ability to work multiple locations including weekends during the hours between 9 am - 9 pm. All Public Safety Officer positions are subject to working at other Library locations.

Requirements

Demonstrated ability to work independently.
Ability to follow both oral and written directions.
Ability to stand and walk for extended periods of time.
Ability to work with and take direction from Administration and Branch Managers.
Basic Computer skills including Microsoft Office (Excel, Outlook, and Word), Surveillance Security DVR systems, Alarm interfaces.
Knowledge of confidentiality of customer information, freedom of information, and intellectual freedom.
Access to transportation.
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, and national security operations.
Must obtain and maintain a security license through Kansas City Missouri Police Department.
Possess a reliable means of transportation between Library Branch locations.
Ability to speak and understand English is required.
One year certificate from college or technical school; or (three to) six months related experience preferred.
Licensed with KCPD or meets eligibility requirements to become licensed within 2-months of hire.
Experience and/or training; or equivalent combination of education and experience.
Previous verbal de-escalation training or obtained within the first 30-days of employment.
A minimum of 1 year customer service experience.

Nice To Haves

Additional consideration will be given to individuals that are proficient in any non-English languages used in Jackson County, MO including Spanish, American Sign Language, Vietnamese, French, Arabic, and Swahili.

Responsibilities

Patrols Library-owned property, both inside the building and its perimeters.
Conducts a monthly inspection on assigned Library locations.
Creates incident reports to track safety concerns, including daily activities and irregularities.
Reviews surveillance footage related to incidents.
Examines doors, windows, and gates to ensure security.
Notifies Police and Fire Department by telephone in case of emergency situations.
Enforces Library rules related to safety and customer courtesy & conduct, including providing warnings and apprehending/evicting violators.
Activates and deactivates security alarms.
May respond to public safety matters after hours.
Supports library safety efforts at all locations as needed.
Gains and maintains knowledge of confidentiality of customer information, freedom of information, and intellectual freedom and reflects understanding and compliance in interactions with staff and the public.
Maintains knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, and national security operations.
Other duties as assigned.