Public Safety Representative
About The Position
The Adler Planetarium is seeking a Public Safety Representative (PSR) to join our dynamic team on Chicago's Museum Campus. Brief position summary. This individual will also be responsible for: The Public Safety Representative is responsible for maintaining public safety and security for Adler Planetarium staff, visitors, the building, and the grounds. The position ensures the safety of Adler staff and visitors through an on-foot patrol of a 155,500-square-foot building while providing outstanding customer service. The team serves as first point of escalation for issues on the museum floor and communicates pertinent information to building partners to support a safe and positive guest experience.
Requirements
- High school diploma or equivalent
- Available to work Adler private events, which will require some weekends and late evenings, possibly working into the early morning hours with shifts that could end anytime between 10 pm and 3 am.
- 1 year of security experience, managing emergency situations and following emergency protocols.
- Prior work experience dealing with customers, troubleshooting, and/or managing stressful situations
- Demonstrated ability to work under pressure and take charge in escalating security situations
- Ability to remain professional in all interactions with visitors and colleagues, regardless of circumstance, and ability to use a computer to type accurate reports of incidents, injuries, daily activities, and other texts.
- Ability to use a computer to type accurate reports of incidents, injuries, daily activities, and other texts.
Nice To Haves
- Certification in CPR/AED/First Aid
- Minimum of 20 hours of security training (de-escalation, active shooter, etc.)
- Experience working in a museum or large public venue
- Experience communicating with two-way radios, and public address systems
Responsibilities
- Maintaining public safety and security for Adler Planetarium staff, visitors, the building, and the grounds.
- Ensuring the safety of Adler staff and visitors through an on-foot patrol of a 155,500-square-foot building while providing outstanding customer service.
- Serving as first point of escalation for issues on the museum floor
- Communicating pertinent information to building partners to support a safe and positive guest experience.
Benefits
- 7 to 25-hour workweek
- Eligible to accrue up to 6 vacation days per year
- 3 sick days as of date of hire (can accrue up to 6.5 days per year)
- Eligible to earn time and a half for working on any of the 7 Adler observed holidays
- Flexible work arrangements
- Paid Family Bereavement Leave & Jury Duty
- Paid Parental Leave
- Commuter flexible spending account
- 403B plan with Adler match
- Adler match is 100% vested immediately
- Eligible to enroll as of the date of hire
- Resources to help address emotional, legal, and financial issues
- Face-to-face, telephonic, and web-based services
- Free subscription to the Calm Premium app
- Employee Loan Program
- Discounted Onsite Parking Program
- Free Entrance to Chicago area museums and cultural institutions
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees
