Public Safety Radio Communications Analyst
About The Position
Be part of the team that powers 9,200 square miles of Maricopa County with critical public safety communications that keep communities safe. As a Radio Communications Analyst, you’ll configure and program radios, train users, troubleshoot communication issues, and maintain vital programming records for departments across the County, including the Maricopa County Sheriff’s Office. You'll work hands-on with advanced radio technologies while collaborating closely with internal experts like RF engineers, senior radio technicians, and radio installers. Your work will have a direct, life-saving impact by ensuring first responders and public service teams have reliable, mission-critical communications when it matters most. Are you looking for a career in a dynamic organization that embraces a can-do spirit? Look no further than Maricopa County’s Office of Enterprise Technology! We are a team that prides ourselves on leveraging technology to create digital transformations. We look for ways to bring about innovative solutions while providing top-notch customer service. Apply today and become part of the team that makes a lasting impact on the future of technology at Maricopa County.
Requirements
- Two years experience in radio systems support, preferably in a public safety or government environment
- Bachelor's degree in Electronics, Communications Technology, Information Systems, or related field
- A combination of post-secondary education and/or job-related experience may substitute for the education requirement on a year-for-year basis.
Nice To Haves
- Proficiency in two-way radio programming (Motorola preferred)
- Familiarity with trunked radio systems, P25 digital standards, encryption, and simulcast technologies
- An understanding of RF fundamentals
- Proven ability to maintain detailed inventory records
- Strong troubleshooting and problem-solving skills
- Strong attention to detail and good documentation habits
Responsibilities
- Program and update portable, mobile, and base radios using vendor-specific software (e.g., Motorola CPS, Radio Management)
- Deploy firmware updates
- Provide support for end users, including troubleshooting radio issues and coordinating repairs
- Develop, maintain, and distribute code plugs and programming templates for various user roles and departments
- Maintain detailed programming records, inventory databases, and change logs
- Deprogram radios and prepare them for disposal
- Train personnel on radio usage, features, and operational protocols
- Generate reports on radio firmware and programming versions
Benefits
- Work with a greater purpose
- Tuition reimbursement
- Exceptional work-life balance, with hybrid and alternative work schedule options
- Opportunities for growth and development within Maricopa County
- Low-cost, high-value healthcare for you and your qualifying dependents
- Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
- Paid vacation, sick time, and parental leave
- Extensive wellness program, including an incentive
- Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
