Full-Time Public Safety Officer, F&M Bank Arena

The Nashville Predators Hockey Club•Clarksville, TN

2d•Onsite

About The Position

A Full-Time Public Safety Officer will be responsible for securing the building and equipment of the Arena and enforcing access throughout the building. Officer will maintain order before, during and after events. Officer will be assigned to a variety of posts during an event. Examples are guest screening using walk through metal detectors and/or handheld wands, posts securing access to restricted areas of the facility or securing parking facilities for events. Specific post assignments are subject to change from event to event. All officers must be able to work any position as needed.

Requirements

18 Years Old.
High School Diploma or equivalent.
Good judgment.
Ability to interact with the public.
Ability to maintain strict confidentiality in all matters pertaining to security/personnel.
Strong problem solving, interpersonal, conflict resolution and communication skills.
Friendly, outgoing personality with a desire to serve the company and public.
Experience working with the public this includes customer service experience.
Always maintain a positive demeanor.
Excellent Communication skills.
Basic computer skills.
Must have or be able to obtain TN Private Protective Services Unarmed Security Guard license.
Available to work a variety of shifts, including evenings, weekends, and some holidays.
As a condition of employment, qualified applicants will be subject to a background check, including a criminal history check, driving history and character references.
Possess a valid driver’s license, possess a suitable driving history and be insurable by SS&E’s insurance carrier (without conditions).

Responsibilities

Patrol premises and circulate among visitors, patrons, and employees to preserve order and protect property.
Monitor and authorize entrance and departure of visitors.
Prepare badges for employees and ensure proper access to authorized areas of the Arena.
Operate detecting devises to screen individuals and prevent passage of prohibited articles into Arena or restricted areas.
Escort individuals to specified locations and provide personal protection.
Use radios and cell phones to stay in contact with security personnel.
Inspect and adjust security systems, equipment, and machinery to ensure operational use and to detect evidence tampering.
Write clear and concise reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences, incidents, or medical emergencies.
Call police or fire department in case of emergency.
Provide friendly customer service.
Be alert during duty period and perform security related functions.
Respond to calls and incidents at Arena.
Correctly interpret and follow written technical instructions.
Fully understand, operate independently, successfully perform, and/or deemed qualified by a supervisor or manager for the following roles/positions:
Command Center Dispatch (Gamedays)
Base Operator (Non-Gamedays)
Report Writer
Loading Dock Attendant
Other duties as assigned by manager.