Public Safety Officer (2nd Shift)

Cincinnati Museum Center • Cincinnati, OH

6d • $17 • Onsite

About The Position

PUBLIC SAFETY OFFICER - 2nd Shift CINCINNATI MUSEUM CENTER The statements below reflect the general details considered necessary to describe the major job responsibilities of the identified position and are not to be construed as a detailed description of all the work requirements that may be inherent in the job. An asterisk () indicates that this is an essential function of the job as outlined in the Americans with Disabilities Act. Position: Full-time, 2nd shift FLSA Status: Hourly/Non-Exempt Reports to: Director, Public Safety Wage: begins at $17/hour (+Shift Differential Paid 2nd $.50/ 3rd $1.00 ) Responsibilities: The Security & Public Safety Officer reports to their shift supervisor and is responsible for the security and public safety at all Cincinnati Museum Center (CMC) properties. Officers will patrol inside the Museums and exhibits, the outside perimeter of the building, and CMC grounds. Officers will monitor video surveillance, alarm systems, and access control systems. Officers will respond to emergencies, assist in the evacuation of patrons and staff, and apply basic first aid when needed. The Security & Public Safety Officer will provide a safe, hospitable and engaging environment for our patrons, guests, and staff to enjoy. Officers will follow the BOE quality standards of the “I Drive Our Culture of Excellence” program, and the Museum Center’s Mission Statement. Security and Safety Functions (80% of duties) Perform First Aid in emergencies as needed, in alignment with CMC policies and procedures.. Patrol 500,000 square foot building and grounds, open heavy doors, climb steep stairs and ladders to complete indoor and outdoor security rounds. Inspect for security issues, including unlocked doors, unsecure areas, and unauthorized access. Generate written reports in a clear and precise manner. i.e., Accident / Injury reports, Daily activity logs, and investigation report supplements. Coordinate effectively with other staff to solve problems, including through telephone, walkie-talkie, and base station radio microphone. Monitor video surveillance, alarm systems, and access control systems. Respond to alarms and security issues, including but not limited to guests in restricted areas, unlocked doors, fire alarms, hostile guests or employees, and damage, destruction, or vandalism of museum property and exhibits. Maintain key log, and control badge and key access. Operate fire alarm system. Operate intrusion alarm system. Make identification badges and format security clearances. Work with other museum staff to ensure that all egress paths for fire safety are planned for and executed properly during emergencies. Other security and safety duties as assigned by Public Safety Supervisor and Director of Public Safety. Customer Service Functions (20% of duties) Candidate must prioritize and demonstrate the five Building Organizational Excellence (B.O.E.) tenants of “Safety, Hospitality, Engaging, Effectiveness, and Creditability” while conducting CMC business. Maintain “Lost and Found” storage system. Assist guests and employees with questions or concerns regarding museum business, including but not limited to directions, loading and unloading, special events, parking, and museum services. Assist vehicle lock-outs. Assist stranded train passengers, or early passengers. Present a neat, clean, and non-threatening appearance for employees and guests. Interact with a wide range of personalities in a friendly and customer service oriented manner. Other customer service duties as assigned by Public Safety Supervisor and Director of Public Safety.

Requirements

• High School diploma or equivalent.
• Two years of experience in security or a related field, including law enforcement, fire, military, or EMS.
• Must pass a background check.
• Be at least 18 years of age, have a valid driver’s license, and safe driving history.
• Be CPR, AED, and First Aid certified, or willing to become certified.
• Strong verbal and written communication skills.
• Must be comfortable with the use of personal computers and standard software such as word processor, database, email, web browsers, and spread sheet programs.
• Ability to work calmly and effectively under pressure, especially during emergencies.
• Ability to prioritize and effectively solve multiple issues simultaneously.

Responsibilities

• Perform First Aid in emergencies as needed, in alignment with CMC policies and procedures.
• Patrol 500,000 square foot building and grounds, open heavy doors, climb steep stairs and ladders to complete indoor and outdoor security rounds.
• Inspect for security issues, including unlocked doors, unsecure areas, and unauthorized access.
• Generate written reports in a clear and precise manner. i.e., Accident / Injury reports, Daily activity logs, and investigation report supplements.
• Coordinate effectively with other staff to solve problems, including through telephone, walkie-talkie, and base station radio microphone.
• Monitor video surveillance, alarm systems, and access control systems.
• Respond to alarms and security issues, including but not limited to guests in restricted areas, unlocked doors, fire alarms, hostile guests or employees, and damage, destruction, or vandalism of museum property and exhibits.
• Maintain key log, and control badge and key access.
• Operate fire alarm system.
• Operate intrusion alarm system.
• Make identification badges and format security clearances.
• Work with other museum staff to ensure that all egress paths for fire safety are planned for and executed properly during emergencies.
• Other security and safety duties as assigned by Public Safety Supervisor and Director of Public Safety.
• Maintain “Lost and Found” storage system.
• Assist guests and employees with questions or concerns regarding museum business, including but not limited to directions, loading and unloading, special events, parking, and museum services.
• Assist vehicle lock-outs.
• Assist stranded train passengers, or early passengers.
• Present a neat, clean, and non-threatening appearance for employees and guests.
• Interact with a wide range of personalities in a friendly and customer service oriented manner.
• Other customer service duties as assigned by Public Safety Supervisor and Director of Public Safety.

Benefits

• You would be part of so many meaningful experiences, inspiration, and lasting memories for many, many guests.
• You would enjoy free membership for you and your family for a year.
• Even, complimentary tickets to featured exhibits and Omimax films.
• Of course, free parking would apply, and even discounts for food and beverages as well as discounts at the gift shop!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED