Public Safety Officer Per Diem

Hartford Healthcare•New Britain, CT

1d•Onsite

About The Position

Hartford HealthCare offers exciting opportunities for career development and growth across its locations, being an organization on the cutting edge that brings new technologies, breakthrough treatments, and community education. With over 40,000 colleagues, Hartford HealthCare is Connecticut’s most comprehensive healthcare network. The Hospital of Central Connecticut is an acute-care community teaching hospital providing comprehensive inpatient and outpatient services in general medicine, surgery, and various specialties, caring for patients from birth through the end of life. Public Safety Officers are front-line guardians for the Hartford HealthCare Community, providing customer service and ensuring safe, secure, and prepared environments for patients, visitors, colleagues, clinicians, and physicians. They are equipped to prevent, respond to, and manage hazardous and emergency situations, and provide support and resources.

Requirements

One (1) year of relevant experience (public safety, corrections, emergency medical services, military) required
High school diploma/GED required
Valid driver’s license required
Valid CT Guard Card required
Ability to read, write, speak and understand English
Ability to exercise discretion and use good judgment to perform duties promptly and consistently with little direction based on the current circumstances.
Focused on providing an exceptional experience to our patients, customers, staff, organizations, and internal and external partners.
Ability to analyze and solve a variety of difficult situations, problem events, emergencies.
Attention to detail and ability to handle tasks independently.
Basic to intermediate computer and technology skills, electronic tools and resources.

Nice To Haves

Two (2) years of relevant experience preferred
Basic First Aid and CPR preferred
Crisis Prevention Institute (CPI) preferred
Management of Aggressive Behaviors (MOAB) preferred
Multilingual preferred

Responsibilities

Provides professional, customer service focused assistance to the HHC Community including patients, visitors, families, colleagues, clinicians, physicians, and the first responder community, among others.
Patrols and rounds facility to identify concerning activity, safety concerns or other problems. May be assigned to fixed areas to check credentials, provide information or directions. When assigned to mobile patrols, operates vehicles in a safe manner complying with all traffic and safety rules.
Provides a timely response, uses problem solving to take appropriate action to manage and investigate security incidents and hazards.
Maintain current knowledge of instructions, policies and procedures and performs work in accordance with these guidelines.
Shares information with other Public Safety Officers, maintains accurate activity logs and completes reports and documentation.
Partners with law enforcement and other first responders when circumstances warrant.
Informs supervisor or other leadership of unusual situations and request additional assistance as needed.
Completes other duties as assigned.