Public Safety Officer II, Nights

Beth Israel Lahey Health • Boston, MA

67d • $22 - $30

About The Position

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Summary: Under the direct supervision of the Public Safety Work Shift Supervisor (Police Sergeant), protects, safeguards and provides security and customer service to patients, visitors, employees, their possessions and Medical Center property, in a manner that maintains the highest quality of safety and service to the Beth Israel Deaconess Medical Center community.

Requirements

• High School diploma or GED required. Associate's degree preferred.
• 1-3 years related work experience required.
• Meet and maintain qualification standards set by State/Federal Govt, necessary for approval to access CJIS terminal points.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Nice To Haves

• One year experience as a Security/Public Safety Officer or Dispatcher in a healthcare setting is preferred

Responsibilities

• Receives routine and emergency calls for assistance, obtaining relevant information, evaluating need, deploying appropriate resources, making proper notification and then documenting actions taken, all accomplished in a manner that is courteous and professional.
• Operates proficiently a variety of Public Safety equipment including mobile and interagency radio console, telephone, computer systems, alarm systems, CJIS terminal, photo ID/access card machine and printers.
• Provides information and service to walk in customers including issuing keys and producing identification/access control credentials, as necessary.
• Patrols facility and grounds or maintains fixed post coverage, inspecting for security, health and safety hazards, unauthorized persons and unsecured doors and windows, making notifications or taking corrective action as necessary.
• Responds to calls for service, alarm and emergency code activation rendering first aid, traffic/pedestrian control and assistance to clinicians such as deescalating emotionally distressed persons who may pose a safety risk to themselves or others.
• Monitors main entrance to greet, screen and assist patients and visitors in a courteous manner that is sensitive to their culture; provides directions, wheel chair, transportation services and parking validation.
• Directs traffic, monitors parking compliance and provides direction to destinations, to facilitate patients, visitors and employees who are navigating their way through the Medical Center.
• Utilizes computer systems to document work activity and to assist visitors in determining where patients are located.
• Provides escort for patients, visitors and employees to parking areas and other campus facilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees