Public Safety Officer I & II, III

MLK Community Hospital•Los Angeles, CA

71d•$21 - $32•Onsite

About The Position

Under minimal supervision, performs the duties of a Public Safety Officer I for the Public Safety department. The Public Safety Officer I will conduct vehicle and foot patrols, patient restraints, incident report writing, public relations, emergency preparedness, door unlocks/locks, guest assistance, access control, and de-escalation of hostile visitors, employees or patients. The Public Safety Officer I will have a general understanding of the CCTV system. Extensive radio communication among the officers and dispatch to effectively respond to calls of service. This position requires the full understanding and activate participation in fulfilling the mission of Martin Luther King, Jr. Community Hospital (MLKCH). It is expected that the employee will demonstrate behavior consistent with the core values of the hospital. The employee shall support Martin Luther King, Jr. Community Hospital's strategic plan and the goals and direction of the quality and performance improvement process activities therein.

Requirements

High school diploma or equivalent certification required.
Valid CA guard card required.
Current CPI certification (instructor or participant) or must obtain within 90 days of hire.
Current AHA Basic Life Support certification required. CPR acceptable for the first 60 days of employment.
6 months to 1 year minimum experience working in Security/Public Safety is preferred. Healthcare experience is preferred.
Excellent guest relations skills required
Computer literacy required
Ability to conduct investigations, interviews and obtaining information for report writing
Ability to provide detailed reports of collected data and findings
Strong attention to detail with commitment to accuracy and quality
Demonstrated commitment to a strong service orientation
Strong interpersonal and communication skills
Ability to work under pressure and to maintain efficiency and composure in sensitive situations
Experience with Microsoft Office
Ability to type 50 words or more a minute
Ability to establish and maintain cooperative and harmonious working relationships

Nice To Haves

Preferred work history in the field of public safety/security and or military is a plus. Training in cultural diversity or sensitivity a plus.
Military experience with an emphasis in military police a plus
John E Reid technique of investigation and interrogation completion a plus
Understanding of CCTV footage collection, sensitivity and follow-up

Responsibilities

Conduct vehicle and foot patrol procedures in order to assure a safer, more secure environment for our employees, physicians, patients and guests
Provide timely responses to calls for service
Comprehensive radio communications proficiency
Incident investigations of all minor and major facility interactions, including all criminal investigations
Completion of all assigned reports, daily logs and required forms in orer to assure timely and complete documentation of security department activity
Provides high quality professional services to employees, patients, physicians and guests in and around the hospital facility to assure continuous flow of information in and out of the command center to all appropriate security personnel and emergency agencies
Conducts his/herself in a professional manner, consistent with the authority of the job
Reporting safety violations to appropriate leadership or department personnel
Assisting hospital personnel with disruptive and non-compliant patient restraints, as requested by medical personnel
Safety and security response to all audible fire alarms within the hospital facility
Access control at assigned posts
General knowledge of the CCTV system and ability to effectively monitor all surveillance cameras
Maintain external relationship with local, state, and federal law enforcement agencies
Other duties as assigned by a Public Safety Supervisor or above