Public Safety Investigator

Chumash Casino•Santa Ynez, CA

51d•Onsite

About The Position

Monitors and observes activities throughout the resort to detect and prevent unlawful acts, and protects the company's assets, guests, and Team Members. Investigates and reports unusual and suspicious activities and assists with other situations requiring the presence of armed Public Safety staff.

Requirements

High School Diploma or GED Certificate.
Five years of prior experience as an armed peace officer, dealing directly with the public.
Possess minimum California Peace Officer Standards and Training Basic certificate or equivalent.
Must be able to withstand physical contact and verbal abuse/harassment from guests and Team Members.
Must be able to physically restrain an individual.
Basic computer proficiency utilizing Microsoft applications, e-mail, and internet.
Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
Must have a valid retired peace officer ID with concealed carry authorization (private person CCW does not apply).
Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
Native American hiring preference applies.
Strategic Thinking: Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and the levels of authority involved. Proposes courses of action that further the objectives, priorities, and vision of the organization.
Conceptual Thinking: Understanding a given situation or problem by combining information that is readily available; identifying patterns or connections between situations that are not obviously related; identifying key or underlying issues in complex situations.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors.
Self-Confidence: Believing in one's capabilities; dealing confidently with increasingly challenging circumstances; reaching decisions or forming opinions, standing up for his/her interests, and handling failure constructively.

Nice To Haves

Bachelor's Degree in Security, preferred Business, related field; or equivalent work experience.

Responsibilities

Detects and investigates any and all unlawful conduct, gaming or policy violations by guests and Team Members.
Preserves the peace, ensures the safety of all guests and Team Members, and ensures resort rules, regulations, policies, and procedures are complied with.
Responds to calls from Resort Team Members and guests requiring back-up and assistance.
Collaborates with Public Safety, Surveillance, and Resort Team Members to conduct sensitive and complex investigations involving unlawful conduct, with the Resort and Enterprise.
Communicates effectively with all parties involved in public safety and investigation activities.
Detects and summons appropriate law enforcement agencies when necessary and appropriate.
Interviews guests and Team Members as needed; detains suspects for transition to local law enforcement.
Completes reports on incidents, investigations, and actions taken.
Ensures the recording of any or all occurrences within the gaming facility that deviate from normal operating policies and procedures as required by the gaming compact.
Adheres to all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 cash transactions, suspicious activity reporting, and customer identification requirements.
Assists uniformed guards as needed; provides expertise to Public Safety Team Members as directed.
Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash.
Performs other duties as assigned.