PUBLIC SAFETY EMERGENCY COMMUNICATION SPECIALIST, PROBATIONARY - CALL TAKER (PERM/FT/BENEFITS)
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About The Position
Employees in this class will undergo a training period through the Training Program within the Harford County Department of Emergency Services. The purpose of this training period is to provide the fundamentals for each position within the communications center, and certifications needed to perform the functions of the role to which you are hired. Upon successful completion of classroom training the employee will serve a probationary training period including responsibility for accurate, rapid call-taking and information dissemination. This will ensure effective receipt and documentation of all calls for service, as well as the receipt and transfer of incoming calls throughout the organization and other public safety entities. Employees must complete this training period to be eligible for promotion. Failure to meet requirements in the Training Academy or meet identified on-the-job training performance standards will result in termination from employment.
