Public Safety Dispatcher I

City of Vacaville (CA) • Vacaville, CA

138d • $78,238 - $95,099 • Hybrid

About The Position

The City of Vacaville is seeking highly motivated and dependable individuals who thrive in fast-paced environments to join our Public Safety Communications Team as a Public Safety Dispatcher I. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months. The Vacaville Police Department is committed to delivering the highest level of law enforcement services to the community. The Communications Center is staffed by a team consisting of one Communications Manager, four Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department takes pride in its dedication to public safety and service, guided by core values of integrity, ethics and respect for individual dignity.

Requirements

• High school diploma or equivalent
• One year of increasingly responsible experience in a work environment with frequent interruptions, which includes a high degree of customer service
• Some clerical or administrative experience in a fast-paced environment that involves the use of phones and a computer while working with the public is desirable
• Some work experience in a public safety agency is also desirable
• A POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) T-score of 50 or above is highly desirable
• Successful completion of the California Peace Officers Standards and Training (POST) Public Safety Dispatchers Basic Course and the Emergency Medical Dispatch (EMD) certificate program is required within 12 months of hire

Responsibilities

• Receiving and responding to both routine and emergency calls
• Evaluating requests to determine priority level and type of response required
• Determining the location and nature of emergency and non-emergency calls for service
• Referring callers to the appropriate agency or resource
• Providing general information to the public
• Operating a computer-aided dispatch (CAD) system and law enforcement records system and conducting inquiries using various criminal justice databases
• Dispatching and coordinating responses for multiple units simultaneously
• Operating a multi-channel radio console supporting Police, Fire and other emergency services

Benefits

• Medical Insurance at affordable rates - City covers up to 85% of Kaiser premium, other plans are also available
• Vision and Dental Insurance monthly premiums covered 100% by the City
• Holiday Pay at 5.38% of base salary
• Tuition reimbursement up to a maximum of $2,000 per fiscal year
• California Peace Officers Standards and Training (POST) - Intermediate Certificate Pay - $2,999 per year
• California Peace Officers Standards and Training (POST) - Advanced Certificate Pay - $6,000 per year
• California Public Employees Retirement System (CalPERS) plan enrollment and Retiree Health Savings account

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED