Public Safety Dispatcher - Campus Police

University of Mississippi Medical Center

94d

About The Position

The Public Safety Dispatcher is responsible for answering all emergency and non-emergency incoming calls to the UMMC police department via telephone or radio. Dispatchers must be able to receive and relay information to appropriate units/areas and/or dispatch personnel to calls for service.

Requirements

• High school diploma/GED.
• Valid US Driver’s License.
• MS Board on Emergency Telecommunications Standards and Training required post-hire within one year of hire.
• FEMA ICS 100, 200, 700, 800 courses required post-hire within 90 days of hire.

Nice To Haves

• Knowledge of two-way radio communications systems.
• Skill in the use of computers and related software applications.
• Verbal communication and interpersonal skills.
• Ability to obtain relevant information.
• Ability to prioritize incoming information and react calmly in emergency situations.
• Clear spoken and understandable communication.
• Ability to exercise good judgment and make sound decisions in emergency situations.

Responsibilities

• Answer incoming telephone calls on a multi-line system.
• Disseminate relevant information to appropriate individuals via telephone and/or a 2-way radio and answer questions.
• Monitor telephone and radio traffic and take action when necessary.
• Dispatch employees to calls for service and/or evaluate reported emergency conditions.
• Utilize and comply with proper security, radio, safety, and departmental policies and procedures.
• Input and retrieve pertinent information from computerized databases (ARMS, NCIC, CAD, MJIC).
• Prioritize reports and maintain appropriate records, files, and logs.
• Maintain privacy and confidentiality of information received or disseminated during course of duty.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED