Public Safety Dispatcher - Campus Police

University of Mississippi Medical Center
94d

About The Position

The Public Safety Dispatcher is responsible for answering all emergency and non-emergency incoming calls to the UMMC police department via telephone or radio. Dispatchers must be able to receive and relay information to appropriate units/areas and/or dispatch personnel to calls for service.

Requirements

  • High school diploma/GED.
  • Valid US Driver’s License.
  • MS Board on Emergency Telecommunications Standards and Training required post-hire within one year of hire.
  • FEMA ICS 100, 200, 700, 800 courses required post-hire within 90 days of hire.

Nice To Haves

  • Knowledge of two-way radio communications systems.
  • Skill in the use of computers and related software applications.
  • Verbal communication and interpersonal skills.
  • Ability to obtain relevant information.
  • Ability to prioritize incoming information and react calmly in emergency situations.
  • Clear spoken and understandable communication.
  • Ability to exercise good judgment and make sound decisions in emergency situations.

Responsibilities

  • Answer incoming telephone calls on a multi-line system.
  • Disseminate relevant information to appropriate individuals via telephone and/or a 2-way radio and answer questions.
  • Monitor telephone and radio traffic and take action when necessary.
  • Dispatch employees to calls for service and/or evaluate reported emergency conditions.
  • Utilize and comply with proper security, radio, safety, and departmental policies and procedures.
  • Input and retrieve pertinent information from computerized databases (ARMS, NCIC, CAD, MJIC).
  • Prioritize reports and maintain appropriate records, files, and logs.
  • Maintain privacy and confidentiality of information received or disseminated during course of duty.
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