Public Safety Corporal (Non Sworn)

Firsthealth • Pinehurst, NC

101d

About The Position

A corporal serves as an experienced officer who performs all the duties of a Public Safety Officer but also takes on supervisory tasks, acts as a Field Training Officer (FTO), and can assume sergeant's duties in their absence.

Requirements

• Ability to understand and carry out verbal and written instruction.
• High school diploma/GED and associate's degree in relevant discipline preferred.
• Five (5) years' experience in healthcare security, law enforcement, or other related position preferred.
• Ability to obtain within an established timeframe IAHSS (International Association for Healthcare Security and Safety) series of security certifications: CHSO (Certified Healthcare Security Officer), CAHSO (Certified Advanced Healthcare Security Officer), CHSS (Certified Healthcare Security Supervisor).
• Significant related experience may be accepted in lieu of education or formal training.

Responsibilities

• Uses appropriate problem-solving approach to plan services.
• Evaluates situations, intervenes appropriately when required and adequately performs job specific services.
• Responds expeditiously to all emergencies.
• Collects, documents, and safely secures lost and found items.
• Collects, documents, and safely secures patient valuables.
• Makes decisions based upon reason.
• Reviews reports, interprets data.
• Works in conjunction with related departments (emergency), and nursing management in the lockdown process, including initiation and lifting of the lockdown.
• Acts as incident lead with ongoing security incidents upon arrival, including requesting additional resources and actions as needed.
• Assists in developing short- and long-term security initiatives to further progress the department and promote a safe environment for all.
• Creates and develops shift level safety and security related goals and identifies areas for improvement.
• Continuously evaluates departmental policies to identify opportunities based on real time data.
• Assists with initial camera footage request, assuring they are received by management.
• Assists with initial access control request.
• Assists with other related security department processes as identified by management.
• Provides services with consideration of the recipient's needs.
• Responds to the needs of patients, visitors and staff members when assistance is needed.
• Assists and controls visitors as required.
• Answers maintenance calls when required.
• Escorts employees and visitors to their cars as requested.
• Delivers mail and makes bank deposits.
• Responds in person for security service calls and to all emergency situations during assigned shift.
• Assists with patient restraints.
• Investigates and reports on all theft and vandalism.
• Reports illegally parked vehicles.
• Uses equipment and supplies correctly.
• Operates and maintains two-way radios in a professional manner using appropriate language and proper codes.
• Correctly uses and monitors Guard1Wand System.
• Correctly utilizes and maintains all department vehicles.
• Monitors CVT equipment and reports repairs needed immediately.
• Uses appropriate safety and infection control measures.
• Understands and complies with hospital infection control / safety rules.
• Tours hospital, grounds, parking lots, and all outbuildings checking for leaks, fire, strange noises, unlocked doors, trespassers, and suspicious individuals/activities.
• Teaches/directs/advises/informs others in an appropriate manner.
• Advises public safety agencies which come on-site of departmental and organization policies.
• Attends departmental meetings regularly and contributes information, concerns, suggestions, etc. to enhance the department.
• Directs work of security staff and handles all situations in a professional manner.
• Responsible for all staffing aspects of assigned shift.
• Performs all personnel evaluations for assigned shift.
• Assists in hiring processes for new staff and subsequent onboarding.
• Maintains professional working relationships with related department staff and managers.
• Assists in developing and overseeing field training processes.
• Ensures all security officer duties are performed in an efficient and professional manner.
• Acts as liaison with local law enforcement and other related entities during security incidents or other related matters.
• Reports/records information appropriately.
• Prepares handwritten reports, required documents, and completes all shift duties.
• Conducts and/or ensures minimum rounding is completed at facility.
• Conducts shift briefing reports and disseminates information to the oncoming shift and management as necessary.
• Notifies management of serious security incidents and other related matters.
• Develops and analyzes departmental activity reports to identify opportunities in security resource deployment and duties at the shift level.
• Develops other department related reports as requested by management.
• Performs light maintenance duties as required.
• Ensures security offices are neat and orderly.
• Ensures security vehicle fleet is neat, orderly, and regular maintenance is completed.
• Assists with assigned staff equipment issuance, inventory, and maintenance.
• Assists with routine maintenance in other department related areas as requested by management.

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED