Public Safety Coordinator - Nights

University of Chicago•Chicago, IL

3d•Onsite

About The Position

Be a part of a world-class academic health-care system at UChicago Medicine as a Public Safety Coordinator in the Security Department. The Public Safety Coordinator (PSC) provides unarmed uniformed safety, security and customer centered services to all patients, visitors, and staff of the Medical Center. Primary responsibilities include; greeting visitors and managing the issuance/collection of visitor badges at main entry points, validating visitor identification, providing directions and assistance, conducting foot patrols of buildings and grounds to deter crime, prevent loss and promote a safe environment, assisting Public Safety Officers (PSO) in response to security related incidents and emergencies, documenting incidents and events, performing special security detail, and maintaining compliance with security policies and procedures.

Requirements

High school diploma or GED required.
A Permanent Employee Registration Card (PERC), as defined in the Private Detective, Private Alarm, Private Security, Fingerprint Vendor and Locksmith Act, issued by the Illinois Department of Financial and Professional Regulation within 90 days of employment

Nice To Haves

Associate or Bachelor's degree in Criminal Justice or related field
Experience in security or law enforcement
1-2 years of job related experience in public safety and/or security role(s)
Strong Customer Service background
Valid Driver's License preferred
Illinois Permanent Employee Registration Card (PERC) required within 90 days of employment

Responsibilities

Greet incoming patients and visitors to the medical center and verify reason for visit.
Validate proper identification of incoming patients, visitors and staff.
Provide accurate directions to patients and visitors to insure they reach their destination within the medical center.
Enter visitor information into the visitor management system and issue visitor badges to individuals that have been properly validated.
Prohibit access to individuals that have been restricted due to security related events or patient request.
Collect and scan out visitor badges when visitors are exiting the medical center to maintain an accurate visitation log/count.
Conduct foot patrols in assigned areas, double tap required tour access points and report identified safety and security related risk/issues.
Verify areas are properly locked and secured when performing patrols.
Provide immediate response to unplanned life safety or security related emergencies and drills/exercises.
Respond to service calls in a timely manner
Provide security escort services when requested.
Assist PSO's by provided information needed to complete accurate and detailed reports for security related incidents.
Assist with investigations of all criminal and/or suspicious occurrences in the medical center.
Attend court or other legal proceedings to provide details of specific incidents as required.
Perform other duties assigned
Communicate written and orally
Exercise absolute discretion regarding confidential matters
Follow written and/or verbal instructions
Handle sensitive matters with tact and discretion
Handle stressful situations
Maintain a high level of alertness
Perform multiple tasks simultaneously
React effectively, quickly, calmly, and rationally during conflicts and emergencies
Work with frequent interruptions
Work with people from diverse cultures and backgrounds