Public Safety Communications Trainee - $2,500 Bonus (911 Dispatcher)

Dallas Fort Worth International Airport • DFW Airport, TX

211d • $26

About The Position

Start Your Career in Public Safety Communications!!! Looking for meaningful work where you can make a real impact? Join us as a Public Safety Communications Trainee — a critical, entry-level role that puts you at the center of emergency response operations. This is a paid training position starting at $26 per hour, offering a clear path to a rewarding career in public safety. You'll receive hands-on training across three essential areas: 911 Call-Taking, Dispatch Operations, and CCTV Surveillance. We'll pay you to train, and we'll cover the cost and support you in obtaining your required certifications. Upon successful completion of training and credentialing, you'll be eligible for a $2,500 certification bonus. This is a fast-paced, high-stakes environment — perfect for individuals who remain calm under pressure, think fast, and are committed to public service.

Requirements

• Completion of high school curriculum or equivalent.
• Ability to obtain TCOLE Basic Telecommunicator license within one year from hire.
• Ability to obtain Full Access TCIC/NCIC certification within one year from hire.
• Ability to obtain Emergency Medical Dispatch certification through IAED within one year from hire.
• Ability to pass CJIS Security Awareness Training within 30 days of employment.
• Must not have been convicted of a Class 'B' misdemeanor within the last ten years or any offense greater than a Class 'B'.
• Must not have been convicted of any family violence offense.
• Ability to pass a personal and criminal background check.
• Ability to pass a psychological evaluation.
• Ability to pass a truth verification examination.
• Ability to pass a medical physical examination.
• Possession of a valid Class C driver's license.
• Must obtain a Security Identification Display Area (SIDA) Airport Identification/Access Badge within thirty days from date of employment.

Nice To Haves

• Knowledge and ability to use miscellaneous software including Microsoft Excel, Word, and other programs to compile and produce routine reports.
• Knowledge of principles, practices and terminology used in CCTV monitoring and its application in real-time response situations.
• Ability to remain calm under pressure, analyze situations, and make quick decisions based on established protocols.
• Ability to prepare and maintain logs and files, documenting public safety communication activities.
• Ability to clearly and effectively communicate verbally in English across various telecommunications platforms.

Responsibilities

• Works closely with senior Communicators and Supervisor on how to operate and monitor Emergency 911 system, multiple talk group two-way radio system and departmental telephone lines.
• Receives and evaluates incoming requests for police, fire and medical assistance and dispatches police, fire and medical units as required based on the nature of the call.
• Monitors status of all on-duty police, fire and medical units, coordinating availability of each unit and calling in additional on-call personnel as necessary.
• Maintains notification files and requests services from other Airport Board departments, specialized police/fire units, secondary ambulance services, wrecker services.
• Learns to conduct tests and interface functions on multiple electronic emergency systems and alarms, including the Emergency 911 system, to ensure proper operation and backup capability.
• Works closely with senior Communicators and Supervisor on how to operate the CCTV system across entire Airport campus.
• Monitors DPS radio traffic for calls to law enforcement, firefighters, and paramedics inside the terminals.
• Ensures compliance with FCC regulations in telecommunications operations and monitors security areas via CCTV, dispatching law enforcement as needed.
• Supports law enforcement by retrieving, reviewing, copying, and distributing audio/visual recordings related to specific incidents.
• Performs other related duties as assigned.

Benefits

• $2,500 certification bonus upon successful completion of training.
• Paid training position starting at $26 per hour.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Support Activities for Transportation
• Education Level: High school or GED