The Public Safety Communication Officer is responsible for receiving evaluating and processing all 9-1-1 calls for police fire and medical assistance; or operates base radio equipment to dispatch Public Safety personnel (police fire EMS) on related incidents. The core purpose of this position is to serve as a link in communication between the community and the police and fire departments. Additionally the officer is responsible for handling entries related to wanted individuals missing persons runaways articles and vehicles and communicating with other agencies regarding these entries. Depending on assignment incumbents may operate a multi-button telephone system base radios computer terminals and teletype equipment to enter receive evaluate and transmit information that frequently involves emergency situations affecting human welfare and safety. Work involves evaluating incoming calls dispatching Police/Fire units and transmitting information and messages upon request and/or according to established procedures. Employees are expected to demonstrate extensive communications skills and to exercise judgment under pressure. Work is performed under the general direction of a Police Communications Shift Supervisor.
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Industry
Executive, Legislative, and Other General Government Support
Education Level
No Education Listed