Public Safety Communications Director

City of Pharr•Pharr, TX

1d•$94,000•Onsite

About The Position

Join the City of Pharr as our Full-Time Public Safety Communications Director and be at the forefront of innovative emergency response. This onsite position brings the opportunity to lead a dedicated team focused on enhancing public safety through effective communication strategies. With a competitive salary of $94,000.00 , you will have the resources to implement cutting-edge solutions that address community needs. In this role, you will engage with diverse stakeholders and drive initiatives that make a meaningful impact on residents' lives. Your leadership and problem-solving skills will shine as you navigate the challenges of a dynamic environment in Pharr, TX. You can get great benefits such as Medical, Dental, Vision, and Paid Time Off. Take the next step in your career by joining a committed organization that values customer-centricity and forward-thinking approaches in public safety. Your day to day as a Public Safety Communications Director The Public Safety Communications Director at the City of Pharr is a pivotal leadership role that provides strategic direction and operational oversight for a multi-agency, 24/7 public safety communications center. This position is responsible for ensuring the delivery of high-quality emergency and non-emergency call-taking and dispatch services, adhering to the standards set by APCO and NENA. By collaborating closely with leadership from Police, Fire, EMS, and Emergency Management, the Director fosters interoperability and operational efficiency, all while prioritizing public safety excellence. This role demands a professional who can navigate complex situations with courtesy, tact, and diplomacy, contributing significantly to the safety and well-being of the Pharr community. Are you a good fit for this Public Safety Communications Director job? To excel as the Public Safety Communications Director at the City of Pharr, candidates must possess a comprehensive understanding of public safety communications operations, including proficiency in APCO, NENA, and CJIS standards. Fundamental principles of leadership, budgeting, and organizational management are essential, alongside strong decision-making and critical thinking capabilities, especially in high-pressure environments. Excellent communication and interpersonal skills are vital for building collaborative relationships with public safety partners across all levels. Candidates should demonstrate proficiency in analyzing data and performance metrics to drive operational improvements and strategic planning. Strong organizational and time management skills are necessary to manage multiple priorities effectively, while the ability to resolve conflicts with professionalism and discretion is critical. Additionally, the capability to lead and oversee a 24/7 public safety communications operation, adapt to evolving demands, and ensure seamless coordination with Police, Fire, EMS, and Emergency Management is paramount for success in this role. Join our team today! If you think this job is a fit for what you are looking for, great! We're excited to meet you! Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.

Requirements

comprehensive understanding of public safety communications operations, including proficiency in APCO, NENA, and CJIS standards
Fundamental principles of leadership, budgeting, and organizational management
strong decision-making and critical thinking capabilities, especially in high-pressure environments
Excellent communication and interpersonal skills are vital for building collaborative relationships with public safety partners across all levels
demonstrate proficiency in analyzing data and performance metrics to drive operational improvements and strategic planning
Strong organizational and time management skills are necessary to manage multiple priorities effectively
ability to resolve conflicts with professionalism and discretion is critical
capability to lead and oversee a 24/7 public safety communications operation, adapt to evolving demands, and ensure seamless coordination with Police, Fire, EMS, and Emergency Management is paramount for success in this role
Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.