Public Safety Assistant

Lexington Medical Center • SC

92d

About The Position

The Public Safety Assistant maintains a proactive presence, located outside, at strategic entrances to assist patients, visitors and guests with entering/exiting vehicles, utilizing wheelchairs, directing vehicular traffic and campus wayfinding. Assists in the transportation of passengers to and from parking lots.

Requirements

• Minimum Education: High School Diploma or Equivalent
• Minimum Years of Experience: None.
• Required Certifications/Licensure: Must have and maintain a valid South Carolina driver's license and acceptable Motor Vehicle record and background screening as outlined in the Vehicle Safety policy.
• Required Training: Ability to read and write English fluently and follow both written and oral directions.

Responsibilities

• Greets and welcomes as many patients/visitor/guests as possible. Serves as an ambassador for the organization.
• Ensures efficient flow of vehicular and pedestrian traffic at assigned entrances.
• Redirects delivery and other vehicles to rear/other parking locations to maintain safe, clear and open visitor driving lanes.
• Ensures assigned entrance is clean, safe and inviting for patients, visitors and guests.
• Safeguards patient while the family member or guest parks their vehicle.
• Assists patients, visitors and guests with entering and exiting their vehicles, as necessary.
• Assists patients, visitors and guests into and out of a wheelchair, as necessary.
• Ensures a continual supply of wheelchairs are available at all times.
• Provides accurate and timely directions to include building, floor, physician, group or suite.
• Memorize the location of physician practices to provide immediate directional assistance.
• Provides guidance on available parking.
• Maintains effective communication with Guest Services staff to facilitate transportation needs.
• Maintains effective communication with practice office staff, as appropriate.
• Calls on Public Safety staff to ticket, tow or otherwise deal with parking/delivery violators.
• Safely and efficiently transports passengers to and from assigned parking areas to specific drop-off areas on the Lexington Medical Center campus.
• Promptly problem solves and addresses the needs of patients, visitors and staff to ensure timely presence to appointments.
• Works effectively with volunteer staff.
• Any other request assigned by management.

Benefits

• Day ONE medical, dental and life insurance benefits
• Health care and dependent care flexible spending accounts (FSAs)
• Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
• Employer paid life insurance – equal to 1x salary
• Employee may elect supplemental life insurance with low cost premiums up to 3x salary
• Adoption assistance
• Employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
• Tuition reimbursement
• Student loan forgiveness

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees