Public Records Investigative Specialist

HireRight • Nashville, TN

100d

About The Position

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Requirements

• Associate in Criminal Justice or related field or applicable working experience in a related field
• High School Diploma or equivalent required
• 2 to 3 years experience within in the department or related field and/or training
• Successful completion of all ongoing training within the Department
• Subject matter expert in all states
• Ability to work in a fast paced, but very structured and fact-driven environment/team
• Knowledge of word processing software (MS Word/Outlook)
• Excellent written and verbal communication skills
• Detail oriented
• Knowledge within the background screening industry (familiarity with reading court cases, terminology, court record filing, etc.)
• Problem solving and troubleshooting
• Must have ability and curiosity to identify root cause and resolve complex issues within the HireRight environment

Responsibilities

• Contact courts and other government agencies as assigned to find additional information in order to complete the background check
• Process and complete background reports according to reporting guidelines and standards
• Maintain in-depth working knowledge of all guidelines and must pass quizzes on all reporting guidelines when assigned
• Ensure accurate and prompt turnaround on all reports
• Provide timely follow-up and follow through on all requests, reports, and escalations
• Track and report issues with our business partners
• Continued training and passing of quizzes on new or updated knowledge of processes
• Subject Matter Expert for all states (level A, and B states)

Benefits

• Medical
• Dental
• Vision
• Paid Life/AD&D Insurance
• Voluntary Life Insurance
• Short- & Long-Term Disability
• Flexible Spending Accounts
• 401K
• Generous Vacation and Sick Program
• 10 Paid Holidays
• Education Assistance Program
• Business Casual Attire
• Generous Referral Program
• Employee Discounts and Rewards
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees