Public Notice Account Representative

METRO MARKET MEDIA•Cumming, GA

11d•Onsite

About The Position

As our Public Notice Account Representative, you’ll be the primary contact for businesses, legal professionals, and walk-in clients who need to publish public notices, foreclosures, court filings, and other legal ads. Your role blends customer service, account management, and data accuracy — all essential to keeping our advertising operations running smoothly.

Requirements

Strong verbal and written communication skills, with the ability to explain processes and resolve client questions.
Exceptional accuracy in data entry and order management, with a focus on compliance.
Proficiency with Excel, databases, and billing/order entry systems.
Dependable, professional, and consistent in on-site attendance.
High School Diploma or equivalent required

Nice To Haves

Prior experience in advertising, sales, customer service, or administrative roles (newspaper or legal settings a plus)

Responsibilities

Handling inbound and outbound communication with clients, responding quickly and professionally to questions or ad requests.
Performing a high volume of data entry, ensuring orders and customer details are accurate and complete.
Managing billing accounts, processing payments, and coordinating with our credit team when needed.
Working closely with advertising and production teams to ensure notices are published correctly and on time.
Following up with clients to confirm satisfaction and resolve issues

Benefits

Comprehensive Benefits: Health, dental, vision, FSA, life insurance, and more.
Work-Life Balance: Generous PTO package and company-paid holidays.
Career Growth: Ongoing training, mentorship, and opportunities to advance within Metro Market Media.
Dynamic Culture: Join a passionate, collaborative team that values innovation and community impact.

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