Public Library Associate - Public Experience & Desk Service

Ann Arbor District Library•Ann Arbor, MI

1d•$21

About The Position

The Ann Arbor District Library’s Public Library Associate program offers paid, practical experience for applicants looking to build their skills and knowledge in an exciting, fast-paced environment. Applicants will also critically reflect on their experience with respect to professional training, career aspirations, and personal development. These internships are available to any applicants with relevant skills, interests, and experience. The internships last for one year from date of hire, with an optional second year extension available to interns who excel in their work. Will be required to work evenings and weekend hours as part of the regular work schedule. Public Library Associate positions may also qualify for Directed Field Experience credit, with specifics to be arranged between the student and their AADL supervisor and the manager of the Practical Engagement Program (PEP) or equivalent. The Public Experience & Desk Service department has the following internship opportunities: Public Services Intern: Work with the Library’s staff to produce events, provide public service at desks, and develop and maintain collections. Experience working with the public in a customer service setting is required. Youth Services Intern: Work with the Library’s youth staff to produce events, provide public service at desks, develop and maintain collections. Experience working with children is required.

Requirements

High school diploma or general education degree (GED); or six or more months of related experience and/or training; or equivalent combination of education and experience. (Applicant must be 18 or older unless high school diploma or GED has been obtained.)
Classwork, project experience, or training directly related to the desired internship.
Ability to work successfully with diverse patrons of all ages, ethnicities, and backgrounds.
Positive attitude and approach to problem solving, customer service and public service.
Excellent communication and interpersonal skills.
Strong organization and planning skills.
Maintains a prompt and reliable attendance record.