About The Position

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles—Empathy, Ethics, Excellence, Engagement, and Equity — anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? • Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. • Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives. • Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. • Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. • Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. • Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. • Career Growth: Advance your skills and expertise with professional development and leadership opportunities. • Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. About Austin-Bergstrom International Airport Owned by the City of Austin and operated by the Department of Aviation, Austin-Bergstrom International Airport is an economic engine, supplying over 74,000 direct and indirect jobs in the Central Texas region. Now, as we build the airport’s largest improvement program in its history, we are redefining the travel experience in one of the fastest-growing cities in the United States. This is an exciting opportunity to join the team behind Journey With AUS, the airport’s expansion and development program, where bold ideas, cutting-edge infrastructure, and a shared commitment to excellence are taking flight. May serve as Chief Audit Executive for a City department. Completes auditing work which includes investigating, reviewing, and analyzing financial information, internal controls, operational performance, and management practices to ensure compliance with internal policies and procedures and local, state, and federal laws, statutes, and guidelines. Job Description: Purpose: Under general supervision, this position is responsible for the dissemination of news and information to the general public, City employees, and the media regarding departmental and/or Citywide programs. These duties may contribute to any or all of the following areas: marketing, public relations, media relations, and publication of documents for internal and external education and communication.

Requirements

  • Knowledge of public information, marketing, public relations, media relations programs.
  • Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies.
  • Knowledge of the principles associated with the role of meeting the necessary standards of customer service.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to interpret policies and guidelines.
  • Ability to write articles for publication.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to lead and train others.
  • Ability to establish and maintain good working relationships with other City employees and the public.
  • Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity.
  • Experience may substitute for the education up to the maximum of four (4) years.
  • Must have the ability to read, write, and fluently speak in English.

Responsibilities

  • Works on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations.
  • Primary responsibility for larger individual projects or act as an account representative for client departments and programs.
  • Develops long-range strategic plans.
  • Writes plans, organizes, directs, coordinates and edits articles for publication in a variety of forms, including electronic publication.
  • Coordinates all aspects of production of marketing materials.
  • Performs media relations duties to include: media buying, news releases, and fielding questions from media.
  • Coordinates public relations duties to include: public and school education, presentations, tours of public facilities, and requests for information from the general public.
  • Designs, researches, writes and edits newsletters and releases for internal or external use.
  • Produces public service announcements and videos for promotional use.

Benefits

  • generous leave
  • work-life balance programs
  • extensive benefits
  • City of Austin Employees' Retirement System
  • public transit and bike-friendly infrastructure
  • wellness programs
  • on-site fitness centers
  • mental health support
  • professional development
  • leadership opportunities

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

1,001-5,000 employees

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