Public Information Specialist Senior, Austin Aviation

City of Austin

10d•$33 - $41

About The Position

Under general supervision, this position is responsible for the dissemination of news and information to the general public, City employees, and the media regarding departmental and/or Citywide programs. These duties may contribute to any or all of the following areas: marketing, public relations, media relations, and publication of documents for internal and external education and communication.

Requirements

Knowledge of public information, marketing, public relations, media relations programs.
Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies.
Knowledge of the principles associated with the role of meeting the necessary standards of customer service.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software.
Skill in data analysis and problem solving.
Skill in planning and organizing.
Ability to interpret policies and guidelines.
Ability to write articles for publication.
Ability to work with frequent interruptions and changes in priorities.
Ability to lead and train others.
Ability to establish and maintain good working relationships with other City employees and the public.
Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity.
Experience may substitute for the education up to the maximum of four (4) years.

Nice To Haves

Experience working as a spokesperson to the press for a large organization (1,000+ employees).
Experience project managing media events.
Strong writing skills to include experience writing press releases, memos, fact sheets and other communication pieces for external audiences.
Experience serving as a PIO in a Joint Information System and familiarity with NIMS and Incident Command System practices for disseminating information during emergencies.
Ability to work after-hours and serve on a 24/7 one week on-call rotation.
Ability to travel to more than one work location.

Responsibilities

Works on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations.
Primary responsibility for larger individual projects or act as an account representative for client departments and programs.
Develops long-range strategic plans.
Writes plans, organizes, directs, coordinates and edits articles for publication in a variety of forms, including electronic publication.
Coordinates all aspects of production of marketing materials.
Performs media relations duties to include: media buying, news releases, and fielding questions from media.
Coordinates public relations duties to include: public and school education, presentations, tours of public facilities, and requests for information from the general public.
Designs, researches, writes and edits newsletters and releases for internal or external use.
Produces public service announcements and videos for promotional use.