Public Information Officer 2- 20067769

Ohio Department of Administrative ServicesColumbus, OH
4hOnsite

About The Position

Under the general supervision of the Chief of Communications, this position leads the development, planning, execution, and evaluation of strategic marketing and communications initiatives for the Bureau of Workers’ Compensation (BWC). The role supports agency-wide priorities and provides comprehensive communications oversight to multiple divisions, including Employer Services, Special Investigations, Finance, and Investments. This position is responsible for managing cross-platform messaging, media relations, executive communications, stakeholder outreach, and the creation of high-quality content that informs, engages, and supports BWC’s diverse audiences.

Requirements

  • 36 mos. exp. in field of journalism or communication dealing in public multi-media techniques & relations, public speaking, news writing, reporting & editing or technical report translation & communication dealing in public meetings; valid driver's license.
  • completion of undergraduate core program in journalism or communication AND 12 mos. exp. in public multi-media techniques & relations in field of journalism or communication AND valid driver's license.
  • 12 mos. exp. as Public Information Officer 1, 64421 AND valid driver's license.
  • equivalent of Minimum Class Qualifications For Employment noted above.

Responsibilities

  • Develops, implements, and manages integrated communications and marketing strategies across BWC divisions.
  • Creates and executes communication plans supporting agency initiatives, programs, and operational priorities.
  • Ensures internal and external messaging is consistent, accurate, and aligned with BWC’s mission and values.
  • Produces a wide range of communications materials, including brochures, handouts, news releases, talking points, website/online content, Hub articles, training materials, PowerPoints, video scripts, GovDelivery messages, and social media content.
  • Leads development and publication of the BWC Annual Report.
  • Produces, writes, edits, and coordinates video projects.
  • Writes and disseminates press releases announcing agency updates, news, Board of Directors meetings, and rate changes.
  • Provides direct media relations support to the Chief of Communications; responds to media inquiries and coordinates media requests across divisions.
  • Communicates BWC policies and procedures to news media and association groups.
  • Plans and coordinates media events, press conferences, and public announcements.
  • Writes speeches, talking points, stories, and articles for the Administrator/CEO and executive leadership.
  • Supports communications needs for speaking engagements, press opportunities, special initiatives, and major agency events.
  • Leads outreach to external stakeholders including employers, injured workers, trade associations, labor unions, chambers of commerce, and government entities.
  • Oversees development of social media strategy and alignment with broader agency communications.
  • Designs and monitors outreach metrics and reporting tools.
  • Leads communications, design, and outreach teams in developing informational materials and campaigns.
  • Participates in agency-wide events and special projects such as the Fallen Workers Memorial, Ohio Safety Congress, and the One Agency Celebration.
  • Ensures all communications projects are well-planned, timely, and impactful.
  • Supervises assigned staff, providing guidance, direction, workload management, performance oversight, and hiring support.
  • Advises the Chief of Communications on public relations strategies, media inquiries, marketing campaigns, and best practices across traditional and digital media.
  • Represents BWC Communications in multi-agency communication groups and statewide initiatives.
  • Supports strategic placement of advertisements and public education campaigns.
  • Produces special written communications as needed.
  • Evaluates public information processes and supports administrative functions related to publications and services.
  • Travels to conferences and seminars to remain current on communications technologies, trends, and strategies.
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