County Of Greene-posted about 1 year ago
Full-time • Entry Level
Snow Hill, NC

The Public Information Assistant IV position at the County of Greene is primarily focused on providing public contact and support. The role involves answering incoming calls, greeting clients, and assisting them with the application process for various services, including voter registration. The assistant will also handle office opening and closing duties, ensuring smooth operations throughout the day.

  • Answer incoming calls and transfer them to appropriate staff.
  • Greet clients and inform them of their right to apply for assistance.
  • Open the office in the morning and lock doors at the end of the day.
  • Check night call messages and forward them to the appropriate staff.
  • Provide clients with paperwork to complete for assistance applications, including voter registration forms.
  • Assist clients with the completion of forms as needed.
  • Gather information to refer clients to the appropriate program area.
  • Make copies of client paperwork to attach with applications.
  • Strong communication skills to interact with the public effectively.
  • Ability to handle multiple tasks and prioritize responsibilities.
  • Basic knowledge of office procedures and customer service principles.
  • Experience in a public service or administrative role.
  • Familiarity with social services programs and application processes.
  • Health insurance coverage.
  • Paid holidays.
  • Retirement savings plan.
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