Public Housing Area Manager

Southern Nevada Regional Housing Authority•Las Vegas, NV

16h

About The Position

The Southern Nevada Regional Housing Authority (SNVRHA) is recruiting a Public Housing Area Manager to join our team. SNRHA provides affordable housing to low- and moderate-income households through its public housing programs. Our team is comprised of 200+ committed and caring professionals who support our mission and the clients and communities we serve. Our success is built upon the contributions of our valued employees. To learn more, please visit us online at www.snvrha.org [http://www.snvrha.org]. The Public Housing Area Manager position is responsible for the financial health of assigned properties. This position leads and supervises property and maintenance staff to ensure effective operations of the properties.

Requirements

High school diploma or GED.
A minimum of five (5) years of management experience in Public Housing, HCV program, tax credit housing, assisted apartment management, and/or local government housing work (e.g., code enforcement, planning, community development).
A Valid Nevada State-issued Driver’s License is required or the ability to obtain one.
Certification as Public Housing Manager, Public Housing Eligibility, and Rent Calculation from a HUD-approved certification agency within one year of hire.
Knowledge of Housing Regulations: Familiar with HUD policies, federal, state, and local laws related to low-income housing, and SNRHA procedures; experience with affordable housing programs, including rental assistance and tax credits
Communication & Interpersonal Skills: Strong ability to communicate effectively with people from diverse backgrounds; skilled in establishing positive relationships with residents, landlords, and the public.
Leadership & Staff Development: Able to train, supervise, and develop staff; provides constructive feedback and addresses performance issues fairly and collaboratively.
Deadline Management: Capable of meeting program deadlines and ensuring compliance with Public Housing Assessment Systems (PHAS).
Problem Solving & Critical Thinking: Proficient in analyzing problems, proposing solutions, and implementing actions to support goals with thoughtful, creative solutions.
Technical Proficiency: Skilled in using SNRHA computer systems and Microsoft Office applications (Word, Excel, Outlook)
Customer Service & Diplomacy: Skilled in handling sensitive situations with tact, maintaining a high level of customer service for both internal and external stakeholders.
Analytical Thinking: Uses logic and reasoning to assess and compare different problem-solving approaches, identifying the best solutions.
Direction & Performance Management: Provides clear direction and effective guidance to team members, managing performance and ensuring consistent feedback.
Adaptability: Flexible and open to change, willing to learn and adjust to new business needs and responsibilities.

Nice To Haves

Accredited Residential Manager (ARM), Public Housing Manager, Tax Credit, RAD/PBV, Rent Calculation, LIHTC, and/or HCCP and blended Occupancy (BOM) certification.
Fair Housing and Tenant Landlord Law training certificate
Experience working with affordable housing and diverse residents, including low-income, disabled, and elderly.

Responsibilities

PROPERTY INSPECTIONS & MAINTENANCE: INSPECT PROPERTIES FOR SAFETY, CONDITION, AND REPAIR; REVIEW PHYSICAL ASSESSMENT SCORES; AUDIT MAINTENANCE WORK AND ENSURE TIMELY COMPLETION OF WORK ORDERS; RECOMMEND CAPITAL IMPROVEMENTS.
Compliance & Policy Monitoring: Ensure compliance with HUD regulations and SNRHA policies regarding rents, utility allowances, and fee schedules; monitor lease enforcement and resident issues.
Reporting & Documentation: Prepare departmental, HUD, and agency reports; monitor staff adherence to contracts and strategic plans; track performance metrics (KPIs) and risk management.
Resident Relations & Customer Service: Meet with residents and councils monthly; address tenant issues, including legal matters, lease enforcement, and evictions; oversee emergency response and on-call duties.
Staff Management & Development: Supervise property staff, evaluate performance, manage schedules, and provide training; address staff issues and implement discipline.
Financial Management: Develop operating budgets, manage procurement, expenses, tenant accounting, and financial reporting; recommend capital improvements.
Project & Risk Management: Coordinate and track projects to ensure timely, budget-friendly completion; monitor safety standards and liability for residents and staff.
Public Housing Administration: Monitor and secure Public Housing files; ensure compliance with HUD regulations; assist with reporting and applications for Public Housing Programs.
Adhere to the confidentiality standards of the Privacy Act of 1974, U.S.C.§ 552A} as amended.
Demonstrate courteous and cooperative behavior when interacting with clients, visitors, and SNRHA staff to support the relationship between SNRHA and the constituent population.
Perform related duties and responsibilities as required.

Benefits

Employees enjoy a 3-day weekend
free parking
2 weeks vacations (years 1 and 2)
13 sick days
13 paid holidays, including your birthday
medical, dental, and vision insurance – 100% employer paid (employee only)
health and dependent care flexible spending accounts
life and long-term disability insurance (employer paid)
457B Deferred Compensation Plan
Public Employee Retirement System (PERS) – 100% Employer-Funded or Employee/Employer-Funded (50%/50%)
Employee Assistance Program (EAP)
a host of voluntary employee benefits options
Student loan forgiveness is available to qualified individuals under the Public Service Loan Forgiveness (PSLF) program.