Public Health Program Director 1 - Hybrid Nashville, Tennessee
About The Position
The Tennessee Department of Health is seeking a Public Health Program Director 1 within the Division of Family Health and Wellness. Under direction, the Project Coordinator position is responsible for supporting the statewide rollout of the TN Community Compass platform (powered by FindHelp) across Tennessee Department of Health programs and county health departments. This position serves as the frontline implementation expert, delivering hands-on training, technical support, and workflow optimization to ensure successful adoption of the Closed-Loop Referral System (CLRS) for Health-Related Social Needs (HRSNs). Tennessee is at the forefront of enhancing HRSN screening and referral processes to ensure individuals and families can access high-quality, comprehensive, and coordinated services through a no-wrong-door approach. HRSNs encompass critical social and economic factors—including access to food, housing, transportation, utilities, and financial assistance—that directly influence health outcomes. This initiative, in partnership with TennCare—Tennessee's Medicaid agency—aims to implement a CLRS using the FindHelp digital platform across TDH programs, with an initial focus on Community Health Access and Navigation in Tennessee (CHANT), Evidence-Based Home Visiting (EBHV), and Viral Hepatitis. Distinguishing Features: An employee in this class provides direct, on-the-ground support for platform adoption and serves as a critical bridge between program leadership, local implementing staff, and community-based organizations. This position requires frequent travel, strong facilitation skills, and the ability to troubleshoot both technical and workflow challenges in real time. The role emphasizes relationship-building, user-centered problem-solving, and continuous quality improvement informed by frontline staff feedback.
Requirements
- Bachelor's degree in Public Health, Social Work, Human Services, Healthcare Administration, or related field preferred; Master's degree preferred. Equivalent experience considered.
- At least 2 years of experience in program coordination, training, community engagement, and/or public health support
Nice To Haves
- Experience with community engagement and fostering relationships with community-based organizations is a plus
- Experience with data systems, referral platforms, or case management tools is a plus
Responsibilities
- Conduct regular in-person visits to counties participating in the TN Community Compass platform rollout
- Provide hands-on workflow support and troubleshoot technical or process-related issues on site
- Observe workflows to identify gaps, inconsistencies, or best practices
- Build and foster relationships with staff from local implementing agencies/community-based organizations to increase usage of the TN Community Compass platform
- Actively listen to staff feedback during visits and interactions, documenting trends and improvement opportunities
- Present feedback to supervisor and leadership with actionable recommendations
- Monitor adoption, workflow consistency, and platform utilization across counties and programs
- Document and share progress, challenges, and trends with program leadership
- Deliver in-person and virtual training to program teams on TN Community Compass/FindHelp
- Create high-quality educational materials—including guides, job aids, and presentations
- Coordinate with program leads and TDH navigators to encourage participation and engagement
- Serve as a liaison between county staff, TDH leadership, and external partners
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What This Job Offers
Job Type
Full-time
Career Level
Director
