Public Health Clerk II-Environmental Health

Oakland County•Pontiac, MI

5d•Onsite

About The Position

Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents. When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward. For more information about Oakland County benefits and employee perks, please visit: https://www.oakgov.com/government/human-resources/benefits/new-hire General Summary $41,280-$55,308 On-site, Pontiac and Southfield, 100% in office Make an Impact Where Public Health Meets the Community Are you detail-oriented, customer-focused, and passionate about supporting public health? Join the Environmental Health team at Oakland County Health Division as a Public Health Clerk II, where your work directly supports programs that protect our water, food, and environment. This is more than an administrative role — it’s an opportunity to serve the community, ensure accurate public records, and help maintain the systems that keep residents safe and informed. What You’ll Do As a key member of our client services team, you will: • Provide Front-Line Service: Welcome and assist residents, businesses, and contractors with professionalism, tact, and diplomacy in a fast-paced public health setting. • Manage Environmental Health Records: Scan, file, retrieve, and maintain charts, permits, inspection results, and environmental records with a high level of accuracy. • Ensure Data Integrity: Enter and verify data, compare source documents, identify discrepancies, and correct errors to maintain reliable public health records. • Process Payments & Reconcile Funds: Operate a cash register, process payments for permits and services, and complete daily balancing and reconciliation. • Verify Documentation: Confirm insurance information, referrals, and vaccination status as required for specific environmental or public health services. • Prepare Official Documents: Produce letters, memos, licenses, labels, envelopes, and other formatted documents using Microsoft Office and department-specific systems. • Use Specialized Software: Utilize Countywide and Environmental Health software platforms to complete assignments and maintain regulatory compliance. Why You’ll Love This Role • Support environmental programs that protect community health and safety. • Interact daily with residents and local businesses. • Strengthen your knowledge of public health systems, regulatory processes, and government operations. • Your attention to detail ensures the accuracy of records that support inspections, permits, and environmental protections. • Be part of a respected county organization committed to excellence and service. If you are organized, service-oriented, and ready to contribute to public health in a meaningful way, we encourage you to apply and become part of the Environmental Health team at Oakland County Health Division.

Requirements

Be a high school graduate or have a certificate of successful completion of the General Educational Development (GED) Test.
Have had at least two (2) years of full‑time clerical work experience.
Pass the total examination, including the employment medical, established for this classification.
Successfully complete the six (6) month probationary period.
Must submit to immunizations as required by the Department of Health & Human Services and to periodic tuberculin skin tests or chest x‑rays at County expense.
Ability to communicate to accurately convey information, using tact and diplomacy.
Ability to lift or push up to 10 pounds of force

Nice To Haves

Coursework, training, and/or experience in office support methods and technology.
Ability to communicate with the public in a clear, polite, and courteous manner.
Reasonable knowledge of grammar, spelling, punctuation, and arithmetic.
Reasonable ability to follow oral and written instructions.
Reasonable ability to write legibly.
Reasonable skill and ability in operating a variety of office machines such photocopiers, computer printers and fax machines.
Reasonable ability to make routine decisions in accordance with departmental policies and procedures.
Reasonable ability to utilize current word processing, spreadsheet, database, e-mail, and Internet software.

Responsibilities

Provide Front-Line Service: Welcome and assist residents, businesses, and contractors with professionalism, tact, and diplomacy in a fast-paced public health setting.
Manage Environmental Health Records: Scan, file, retrieve, and maintain charts, permits, inspection results, and environmental records with a high level of accuracy.
Ensure Data Integrity: Enter and verify data, compare source documents, identify discrepancies, and correct errors to maintain reliable public health records.
Process Payments & Reconcile Funds: Operate a cash register, process payments for permits and services, and complete daily balancing and reconciliation.
Verify Documentation: Confirm insurance information, referrals, and vaccination status as required for specific environmental or public health services.
Prepare Official Documents: Produce letters, memos, licenses, labels, envelopes, and other formatted documents using Microsoft Office and department-specific systems.
Use Specialized Software: Utilize Countywide and Environmental Health software platforms to complete assignments and maintain regulatory compliance.
Greets, registers, and assists clients and the public in filling out forms, questionnaires, and applications.
Refers clients and forwards messages to proper parties.
Provides test results within HIPAA guidelines
Processes referrals and updates information related to demographics, vaccination records, and HIPAA release forms.
Responds to various inquiries by phone, email, and in person, using knowledge of the computer system and paper files to research and retrieve information.
Confers with division personnel as needed to provide complete responses.
Verifies insurance coverages and processes payments from clients.
Bills appropriate insurance providers and posts payments to clients’ account.
General cash handling, including credit cards, daily reconciliation, balancing, and deposits.
Composes and types general letters, affidavits, and memoranda from rough drafts or general instructions, involving the assembly of data from computer and paper file or record sources.
Verifies documentation and provides appropriate permits to clients.
Inputs text and data to computer database forms using correct printed source documents or scanned bar code information.
Reviews information for accuracy and corrects as required.
Coordinates with local outreach programs and schools to set up vaccine clinics and testing.
Attends occasional clinics
Provides in-depth information about programs and services available through the department, referring as needed to updated reference documents and fee listings.
May scan and use bar code information to locate and track documents on the computer.
Schedules appointments and inspections when necessary by consulting a computer system or paper list, time schedule, or other record, or by contacting the appropriate parties.
Reviews and keeps an updated copy of reference listings of personnel and services available for referral.
Reviews fee listings, time/date/location schedules and facility available listings to obtain information for citizens or employees.
Addresses various forms, envelopes, packages, etc., using a personal computer and printer.
Sorts, opens, and distributes in‑coming mail and departmental materials.
Files various reports, documents, correspondence, etc., following standardized office procedures.
Operates various office machines such as fax, computer printers, duplicating equipment, and typewriters.
Utilizes current Countywide and/or department specific software to complete assignment