Public Entity Claims Manager

Munich Re Group • Chicago, IL

108d • $135,600 - $207,900

About The Position

The Public Entity Claims Manager has a critical role in supporting our Public Entity business. The role will manage a highly specialized Claims team focusing on public entity claims with MRS-NA result responsibility. The Public Entity Claims Manager will work with the team to drive a proactive, strategic approach to claims, an energetic and collaborative work environment, and best-in-class claims service to our clients and partners. The Public Entity Claims Manager will also help instill and implement Claims Best Practices and a culture of positivity and inclusion within the organization. This role will also interface frequently with various leaders of MRS-NA Claims, Underwriting, Product Development, Distribution, Actuarial, and Operations.

Requirements

• 10 years or more of claims and/or relevant legal experience.
• 3 years or more of management experience and/or leadership roles preferred.
• Experience in handling insurance claims.
• Superior coverage analytic ability.
• Strong team-building ability.
• Inspirational and motivating leader.
• Excellent and diplomatic communicator.
• Expansive insurance business understanding.
• Fair, adaptable, and approachable.
• Customer service and relationship oriented.
• Innovative and curious, with a desire for continuous learning and growth.

Responsibilities

• Manage and provide proactive claim-handling direction to team members with respect to investigation, assessment, reserving, expense/vendor management, and settlement in accordance with Claims Best Practices.
• Monitor strategy on claims to ensure optimal claim outcome and timely escalation of high exposure claims to Head of P&C and Public Entity Claims, Practice Leads, Chief Claims Officer, and other MRS-NA key stakeholders.
• Work with MRS-NA Claims Audit Team in auditing Pools, Risk Retention Groups, and Client retained Third Party Administrators.
• Help team continually achieve professional goals and hone skills to meet team member's career objectives.
• Communicate and present key claim issues to internal and external partners and stakeholders, including Underwriting.
• Identify helpful technical and operational initiatives and provide feedback to Claims leadership for continual improvement.
• Work collaboratively and help develop strong business relationships with a wide array of internal and external partners to strengthen the business through market meetings, thought leadership and best-in-class service.
• Reinforce and support the integration of the Claims team by modeling and promoting a culture of positivity and inclusion. Seek feedback from the team to foster maximum employee engagement.

Benefits

• Health insurance coverage
• Employee wellness program
• Life and disability insurance
• 401k match
• Retirement savings plan
• Paid holidays
• Paid time off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities