Public Cloud IT Engineer

GESA CREDIT UNION•Richland, WA

5d•$97,070 - $195,610

About The Position

The Public Cloud IT Engineer is an operational role with some strategic responsibilities. They will be responsible for securing, stabilizing, and optimizing the Credit Union’s Public Cloud (Azure) infrastructure, governance implementation, and infrastructure as code. They will ensure that the public cloud infrastructure is functioning properly, monitor Public Cloud health, resolve complex issues, implement upgrades and collaborate with vendors and internal teams to enhance services. This position also provides training to team members, helping them gain cloud skills and contributes to the development of public cloud standards, governance, documentation, and disaster recovery planning.

Requirements

Ability to effectively communicate ideas and information, verbally and in writing
Ability to mentor and support team development
Analytical problem-solving skills and experience leading technical troubleshooting exercises
Ability to effectively prioritize and execute tasks in a high-pressure environment
Keen attention to detail
Ability to work in a team-oriented and collaborative environment
Ability to discuss technical issues effectively with other IT professionals as well as non-technical users
Ability to follow schedules and adhere to project deadlines
Bachelor’s degree in Information Technology or completion of specialized business/trade school program required; equivalent experience or training can be accepted in lieu of education.
Minimum of five (5) years of similar or related functional and technical experience required
In-depth knowledge of public cloud technologies and best practices
Experience with Azure security features and best practices
Requires participation in an after-hours on-call rotation
Requires ability to respond to alerts, troubleshoot issues, and provide support and vendor escalations within established SLAs

Nice To Haves

Advanced degrees or certifications are preferred
Azure AZ 900 certification preferred
Azure AZ 104 certification preferred
Azure Networking Certification (AZ-700) preferred

Responsibilities

Supports the management, maintenance, troubleshooting, and security of Public Cloud Infrastructure under the direction of the Infrastructure Manager
Asist with troubleshooting complex public cloud issues and participates in multi-platform troubleshooting
Ensure system upgrades and updates are completed in accordance with established standards and control procedures
Review and update end user accounts, permissions, and access rights to Public Cloud Infrastructure
Configures cloud native Disaster Recovery (DR) solutions for cloud infrastructure
Monitor and test cloud resource performance and provide data analysis and reports to leadership in automated/on demand framework
Maintain inventory of all public cloud assets
Maintain documentation as it relates to the system configurations, mapping, processes, services, and infrastructure in established public cloud spaces
Test Disaster Recovery/Business Continuity Plan (DR/BCP) associated with the credit union’s public cloud presence. Coordinate testing of the DR/BCP plan at a minimum annually
Represent infrastructure team in projects relating to public cloud
Follow change management procedures and communicate to the appropriate parties when implementing changes
Assist in efforts to design and deploy new solutions and enhancements to the public cloud infrastructure, software and plan and document standards for approval
Interact and collaborate with vendors, partners, and contractors to enhance and secure public cloud products and services
Ensure all public cloud implementations are consistent with established IT Security best practices
Develop, implement, and maintain policies, procedures, and associated training plans for public cloud resource administration
Support the training of junior team members in technical skills around public cloud
Maintain knowledge of current and evolving technology