Public Benefits Specialist

State of Oregon•Roseburg, OR

1d•Onsite

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. NOTE: A Cover Letter is required! If you do not provide a Cover Letter, your application will be declined! As a Public Benefits Specialist, you will: Play a critical role in providing a safety net that supports better outcomes for Oregonians. Provide resources that support individual and family stability. Determine eligibility for people applying for various programs and benefits through interviewing, gathering and assessing information. Programs we administer include Supplemental Nutrition Assistance Program (SNAP), Long Term Care (LTC) services, Temporary Assistance to Needy Families (TANF), Employment Related Day Care (ERDC), Domestic Violence services and various Medicaid (Health insurance) programs.

Requirements

One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR An equivalent combination of education, training, and experience relative to the class concept.
Experience providing services with respect and compassion for community members who have historically been marginalized, underserved, in crisis, or disadvantaged.
Experience conducting work that requires attention to detail, particularly with data entry and reviewing financial or technical documents.
Experience with technical skills that include basic computer knowledge , Microsoft Office software and learning new web-based platforms.
Experience recognizing symptoms and behaviors that originate from adapting to trauma and using trauma informed de-escalation tactics to minimize re-traumatization.
A cover letter is required – if you do not provide a Cover Letter, your application will be declined.
Clearly describe how you meet the minimum qualifications and essential attributes in your application materials.
Please include detailed work and education history.
Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range.
If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.
Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.
ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Responsibilities

Play a critical role in providing a safety net that supports better outcomes for Oregonians.
Provide resources that support individual and family stability.
Determine eligibility for people applying for various programs and benefits through interviewing, gathering and assessing information.