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In-Home Supportive Services (IHSS) Public Authority is seeking Office Assistants II (Contract) to perform clerical work in support of the Payroll Services Unit process for In Home Supportive Services-Public Authority. The incumbent performs clerical work and answers Customer Service calls which require a thorough knowledge of the subject matter and the administrative policies and procedures involved. The Paycheck Customer Service Unit processes approximately 12,000 phone calls per year from IHSS providers. Office Assistants assist with employment verifications requests and enrollment work.