About The Position

Do you see yourself as a Public Areas Attendant? What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. We currently have a Public Areas Attendant position available at the Holiday Inn Riverwalk - San Antonio, Texas.

Requirements

  • Basic reading, writing, and math skills.
  • Some housekeeping experience and ability to speak English preferred.
  • Ability to carry or lift items weighing up to 50 pounds and push and/or pull approximately 200 pounds.
  • Frequently standing up and moving about the facility.
  • Frequently handling objects and equipment to maintain the facility.
  • Frequently bending, stooping, and kneeling.

Responsibilities

  • Clean and service the assigned public areas according to established quality standards and procedures.
  • Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
  • Report to supervisor needed repairs or unsafe conditions.
  • Report, turn in, and/or log any lost and found items according to established procedures.
  • Clean and service assigned areas according to established standards and procedures which may include public restrooms, lobby area, public phone areas, vending areas, etc.
  • Strip and wax floors as needed, clean and polish all furniture, railings, table tops, mirrors in assigned areas.
  • May regularly assist with deep cleaning projects.
  • May assist with other duties as assigned.

Benefits

  • Competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.
  • Hotel discounts worldwide.
  • Access to a wide variety of discount programs.
  • Opportunity to work with a great team of people.
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