PUBLIC AREA ATTENDANT

Royal Caribbean Cruises • Miami, FL

389d

About The Position

The Public Area Attendant is responsible for maintaining cleanliness and sanitation in various public areas of the ship, ensuring a pleasant environment for guests and crew. This role involves operating cleaning equipment, using appropriate cleaning solutions, and performing a variety of cleaning tasks throughout the vessel. The attendant must also interact positively with guests and fellow employees, embodying the Royal Way Experience.

Requirements

• Minimum one-year previous cleaning experience, preferably in a 4- or 5-star hotel.
• Knowledge of proper cleaning techniques and equipment use.
• Knowledge of proper chemical handling.
• Ability to apply customer service skills when interacting with guests and coworkers.
• Completion of high school or basic education equivalency preferred.

Nice To Haves

• Fluency in Spanish.

Responsibilities

• Operate steam cleaning equipment, scrapers, brooms, and various hand and power tools.
• Use a variety of cleaners and chemicals based on cleaning needs, mixing water and detergents as specified.
• Clean bathrooms, elevators, offices, and crew corridors in designated areas.
• Clean carpets, upholstery, floors, walls, ceilings, draperies, windows, and area accessories to remove dirt and damage.
• Dust furniture and wash windows, walls, ceilings, and woodwork; polish metal fixtures.
• Notify management of malfunctions, safety, and maintenance issues.
• Maintain cleaning supplies and equipment in good working order and recommend requisitions when needed.
• Stay informed about the ship's events and functions to provide accurate information to guests.
• Assist food service personnel in collecting soiled items and transporting them to designated areas.
• Empty and clean wastebaskets and ashtrays, transporting trash to disposal areas.
• Transport guests' luggage during embarkation and disembarkation.
• Attend meetings, training, and work-related activities as required.
• Maintain a safe, clean, and sanitary pool area for guests and crew, including turf maintenance.
• Follow procedures to open and close the pool daily and assist the Lifeguard as needed.
• Enforce pool deck lounge chair reservation SOPs and ensure wet floors are mopped/dried.
• Inspect deck chairs daily for condition and replace damaged items immediately.
• Issue and track towels for guests according to the Pool Towel Policy.
• Clean and sanitize the pool area and spa showerheads monthly, following cleaning schedules for deep cleaning.
• Monitor, clean, and sanitize children swimming pool life jackets daily.
• Perform related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 51-100 employees