Public Area Attendant

Crescent CareersHorseshoe Bay, TX
9dOnsite

About The Position

The Guardian of First Impressions The lake life is calling! At Horseshoe Bay Resort , luxury is in the details. As a Public Area Attendant , you are the guardian of our guests' first impressions. You ensure that our majestic lobbies, elegant foyers, and high-traffic lounges remain pristine, welcoming, and world-class throughout the day. If you are a self-starter who takes pride in creating a sparkling environment and enjoys working independently in a beautiful lakeside setting, your journey starts here. Your Impact: Precision & Presentation You are responsible for the deep cleaning and daily maintenance of all resort public spaces, ensuring our guests experience "paradise" in every corner of the property.

Requirements

  • Initiative: A self-motivated work ethic with a strong "sense of urgency."
  • Experience: Previous cleaning experience in a luxury resort, hotel, or high-end club environment is preferred.
  • Problem Solving: Ability to address daily facility issues with patience, flexibility, and logic.
  • Professionalism: A neat appearance and a professional demeanor, maintaining resort uniform and slip-resistant safety footwear standards.
  • Physical Stamina: Strength and agility to lift 35 lbs and perform a full range of motion (bending, stretching, squatting) for extended periods.
  • Reliability: Ability to follow safety policies, maintain confidentiality, and report hazards or accidents immediately.

Nice To Haves

  • Experience: Previous cleaning experience in a luxury resort, hotel, or high-end club environment is preferred.

Responsibilities

  • Elite Surface Care: Execute professional cleaning procedures across all common areas, including dusting, vacuuming, sweeping, and mopping with precision.
  • Detail Focus: Polish mirrors and glass doors; remove spots from walls, foyers, and high-touch surfaces to maintain a flawless aesthetic.
  • Independent Execution: Work unsupervised and follow written directions to complete shift checklists efficiently and on schedule.
  • Facility Stewardship: Proactively identify and report building or equipment maintenance issues to the Housekeeping or Facilities leadership teams.
  • Operational Safety: Maintain all cleaning equipment and adhere to Standard Operating Procedures (SOPs) for chemical use and environmental safety.
  • Team Communication: Collaborate with the Director of Services and Supervisors to ensure all public areas are "resort-ready" for arrivals and events.

Benefits

  • Health & Wellness: Comprehensive Medical, Dental, and Vision insurance (Full-Time).
  • Financial Future: 401k with employer match and competitive pay.
  • Housing: Subsidized associate housing and shuttle service available.
  • Play Where You Work: Limited access to world-class golf and resort amenities.
  • Dining & Travel: Weekly meal subsidies and deep discounts at over 100 Crescent Hotels & Resorts properties.
  • Growth: Access to our Manager in Training (MIT) program and scheduled reviews/raises.
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