Public Area Attendant

Proper Hospitality LLC•Miami Beach, FL

38d

About The Position

As a Public Area Attendant, you will be responsible for maintaining the cleanliness and presentation of all public areas within the hotel. Your primary duties include cleaning, sanitizing, and organizing areas such as lobbies, hallways, restrooms, stairwells, and meeting rooms. Your role is essential in ensuring that all public spaces are inviting, hygienic, and in line with the hotel’s high standards of cleanliness. You will play a key part in creating a positive guest experience by ensuring that all shared spaces are kept in top condition at all times.

Requirements

High School Diploma or equivalentrequired.
Strong attention to detail and the ability to maintain high cleanliness standards in a variety of public spaces.
Ability to work efficiently and independently, managing time effectively to complete cleaning tasks in a timely manner.
Good communicationskills to interact with guests and team members.
Ability to follow safety protocols and hotel procedures for cleaning and handling cleaning chemicals.
Ability to sit or stand for extended periods of time.
Ability to lift and move up to40pounds (e.g., linens, cleaning equipment).
Frequent use of hands, fingers, and wrists for handling cleaning tools and operating equipment.
Ability to work in a physically demanding environment with exposure to cleaning chemicals and equipment.

Nice To Haves

Previousexperience in cleaning, custodial work, or a hospitality-related role is beneficial but notrequired.
Knowledge of cleaning techniques, equipment, and supplies is a plus.

Responsibilities

Public Area Cleaning & Maintenance:
Clean and sanitize all public areas, including lobbies, hallways, elevators, stairwells, restrooms, and any other high-traffic spaces within the hotel.
Sweep, mop, vacuum, and dust allsurfacestomaintaina clean and orderly environment for guests.
Ensure that public restrooms are stocked with essential supplies (e.g., toilet paper, soap, hand sanitizer) and aremaintainedin a clean, sanitary condition throughout the day.
Spot clean or address spills, dirt, or debrisimmediatelytomaintaina pristine environment.
Clean andmaintainwindows, doors, and furniture in public spaces to ensure a welcoming atmosphere.
Guest Experience & Customer Service:
Respond promptly to any guest needs or requests related to public area cleanliness or service.
Ensure a courteous and professional demeanor when interacting with guests or team members,maintainingthe hotel’s standard of hospitality.
Report any guest feedback, complaints, or concerns to the housekeeping supervisor or management for follow-up.
Health & Safety Compliance:
Follow all health, safety, and sanitation protocols when handling cleaning chemicals, tools, and equipment.
Adhere to the hotel’s safety guidelines while cleaning, ensuring that floors, stairs, and walkways are safe and free of hazards.
Identifyand report safety issues or maintenance concerns to theappropriate department, including slippery floors, faulty lighting, or damaged furniture.
Inventory & Supplies Management:
Maintain and organize cleaning supplies, equipment, and materials used for public area cleaning.
Monitor stock levels and notify the housekeeping supervisor when supplies need to be replenished.
Ensure that cleaning carts and supplies are well-stocked and organized, ready for use during each shift.
Special Projects & Deep Cleaning:
Participate in deep cleaning or special cleaning projects as needed, such as seasonal or pre-arrival cleaning in public spaces.
Assistwith other housekeepingtasks asassigned, including helping with the preparation of meeting rooms or banquet areas.
Assistwith setting up or breaking down public spaces forspecial eventsor hotel functions.