Public Area Attendant - Pool

EXCHANGE HOTELS MANAGEMENT•Fort Worth, TX

7d•Onsite

About The Position

Inspired by the pioneering spirit of the West, Hotel Drover delivers true Texas hospitality. Named to honor the legendary cowboys who drove cattle to market across the plains, Hotel Drover is an Autograph Collection® property, offering a truly unique guest experience in the heart of the historic Fort Worth Stockyards. Our goal is simple. To harness the true spirit of the Stockyards through the legacy of the drover, creating an experience that can only be achieved here in Fort Worth. Proud of where we came from, we greet visitors with a tip of the hat and a firm handshake, welcoming all to enjoy life’s simple pleasures and genuine Texas hospitality. So, dust off your boots, grab your hat and join us at Hotel Drover. WHO WE’RE SEEKING: We’re seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community – someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our employees, guests, and community. We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work. We seek an individual who will whole-heartedly take responsibility for ensuring Hotel Drover successfully delivers Legendary Service to every guest every day. We have poured our passion, energy, and excitement into crafting an extraordinary place Public Area Attendant for Hotel Drover will be as inspired and passionate about this vision as we are. Care for people, have a belief in the power of community, and the desire to create extraordinary experiences drive us! ROLE SUMMARY: The Public Area Attendant is responsible for maintaining the cleanliness, appearance, and safety of all public spaces throughout Hotel Drover — including lobbies, restrooms, corridors, and employee areas. This role ensures that every area of the property reflects our legendary hospitality and high brand standards, creating a clean, inviting, and memorable environment for guests and team members alike.

Requirements

Ability to communicate clearly, professionally, and respectfully with guests and team members.
Strong attention to detail and commitment to maintaining brand cleanliness standards.
Flexible schedule — must be available to work evenings, weekends, and holidays.
Ability to maintain composure and professionalism in fast-paced or high-traffic environments.
Embody our Core Values: Hit the Mark, Blaze New Trails, Spark Warmth, Be Intentional, Honor All, Do Right, Stay Curious.

Nice To Haves

Previous experience in hospitality, housekeeping, or custodial services preferred.
Knowledge of cleaning products, sanitation techniques, and safety practices.
Familiarity with hotel or resort operations preferred.
Strong multitasking, time management, and problem-solving abilities.

Responsibilities

Clean and service all public areas, including hotel entrances, restrooms, corridors, elevators, pool decks, fitness center, offices, and meeting spaces.
Clean glass, mirrors, and interior windows; dust furniture, artwork, fixtures, and equipment.
Ensure pool decks, surrounding walkways, and poolside furniture are clean, orderly, and well-maintained throughout operating hours.
Monitor cleanliness of poolside seating, cabanas, towel stations, and trash receptacles; restock towels and supplies as needed.
Vacuum carpets, sweep and mop floors, and polish wood and tile surfaces using approved chemicals and equipment.
Empty and sanitize trash containers, ash urns, and recycling bins in public and employee areas.
Replenish restroom supplies, towels, and other guest amenities as needed.
Wash walls, ceilings, doors, and other surfaces; maintain and polish stainless steel, wood, and glass finishes.
Inspect furniture and fixtures for cleanliness and condition; report maintenance or repair needs to Engineering.
Post caution or wet floor signs as needed to maintain a safe environment for guests and staff.
Respond promptly to guest or departmental requests for assistance and deliver requested items as needed.
Follow all safety procedures and proper use of cleaning chemicals, equipment, and protective gear.
Maintain storage closets, carts, and housekeeping supplies in a clean and organized manner.
Collaborate with Housekeeping, Engineering, and Front Office teams to ensure smooth daily operations.
All other duties as assigned.