Food and Beverage - Pub Bartender

Erin Hills Golf Course LLC•Hartford, WI

just now

About The Position

To promptly greet and serve all guests at the Irish Pub, which includes providing exceptional hospitality and guest experience. The hours are from 3:30pm- 11:30pm, ending hours may vary depending on business volume.

Requirements

Must be 21 years of age
Minimum of 2 years of bartending experience in the restaurant or club industry
Knowledgeable of craft cocktails, beer, wine and spirits
Experienced with keg and soda systems
Experience in cash handling and Point of Sale System
Required to stand for long periods of time
Capable of lifting 50 pounds
Must be able to bend, squat, lift and raise as needed along with carrying 10 pounds for an extended distance
General math skills, problem solving and decision-making skills
Ability to communicate with guests and employees with a positive attitude
Must complete the Responsible Beverage Service Training Course
Ability to obtain a bartender operating license
Ability to multi-task food preparation and beverage service

Responsibilities

Consult check list to ensure bar area is properly set up and ready for bar service
Clean and organize all service areas including both interior/exterior tables and chairs, patios and fire pits
Check tee sheets and daily events Google Docs for daily direction and guest payment details.
Make rounds to Drumlin putting course and Caddie barn during service hours
Ensure guests are enjoying their bar experience by table touch
Stay updated on current clubhouse menu choices, specialty cocktails, beer, wine and spirit selections
Accurately prepare mixed drinks, beer and wine for guests while adhering to portion control standards put in place by management
Consistently prepare and present pub food items as directed by the executive chef
Be knowledgeable of potential food allergens or food sensitivity concerns in available products/menu items. Communicate any guest allergies/needs effectively with all F&B team members as needed.
Ensure guests receive food and beverages in a timely manner
Be well-versed and prepared to communicate history, product offerings and services of Erin Hills
Effectively handle guest requests, complaints or problems with a positive attitude
Handle all payments accurately
Ensure all radio communication is respectful, professional and courteous
Properly and fully complete all side-work, cleaning and closing duties
Ability to communicate history, products and services of Erin Hills
Adhere to safety regulations as provided by Erin Hills and OSHA
Responsibly check guests’ identification to ensure that they meet the minimum age requirements to consume alcoholic beverages and tobacco products
Respectfully refuse beverage service to guests whom appear overly intoxicated and inform management immediately
Comply with nutrition and sanitation regulations and safety standards
Follow guidelines and policies set forth by Erin Hills Employee Handbook