PTS Deployment Engineer – Publix Technology Services

Publix Super Markets • Lakeland, FL

3d

About The Position

Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 200,000+ associates across 8 states. From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level—internships through technical leadership. Join a company consistently ranked among Fortune’s “100 Best Companies to Work For” and help us build more than great subs—build the future of technology at Publix. Join Publix Technology as a Deployment Engineer where you can be part of a team that builds, configures, and customizes hardware platforms for our retail and corporate business areas. Specifically, this position will work in the Deployment Center where the team builds and configures all technology related equipment for new stores, retail, and corporate projects as well as retail and corporate incidents and requests. The Deployment team plays a key role in supporting our retail and corporate technicians as well as assisting our engineering and development teams. The most suitable candidate will be a technical candidate with strong analytical, planning and communication skills, including the ability to communicate effectively with management, peers, and business unit customers. Additionally, the candidate would be familiar with all aspects of staging technology, such as terminals, workstations, scales, self-checkouts, servers, PCs, routers, switches, firewalls, and mobile devices. Why Join Us? Operational Efficiency: Ensure technology solutions support efficient workflows and enable automation to improve operational effectiveness. Empowered Culture: We value autonomy, creativity, and continuous learning—your ideas shape the future of technology in our organization.

Requirements

• Associate degree in information technology, or equivalent technical experience
• 1+ years of experience supporting various hardware, software, and operating system platforms to include Microsoft, Android, iOS, HP, NCR, Honeywell, Apple, VMM, SCCM, Active Directory
• Ability to troubleshoot network and software issues pertaining to build system tasks and retail/corporate specific builds
• Ability to resolve technical issues by making decisions using sound business judgement
• Solid understanding of the functional and operational practices necessary to operate in a highly available, highly secure, and highly regulated environment to meet business and compliance requirements

Nice To Haves

• Bachelor’s degree in information technology, or equivalent technical experience
• 3+ years of experience supporting various hardware, software, and operating system platforms specifically related to Publix POS and Publix Corporate Support
• 3+ years of experience supporting various hardware, software, and operating system platforms to include Microsoft, Android, iOS, HP, NCR, Honeywell, Apple, VMM, SCCM, Active Directory

Responsibilities

• Manage and deliver all corporate and retail hardware and software builds for new production stores, staging stores, development stores, and corporate support sites
• Perform software builds of store systems, workstations, POS terminals, mobile devices, scales, networking components, and all associated peripheral equipment to deliver a functional production store, staging store, development store, and corporate support site
• Implement software packages and configuration changes to ensure new stores, staging stores, development stores, corporate support site systems are up to date with the latest production code level, security packages, and other software components
• Manage/monitor the status of the systems to ensure proper operations and uptime
• Stage and configure hardware for retail stores and corporate support sites for incident, request and project work as needed
• Ensure that new store builds are completed on time to support new store openings
• Foster and maintain working relationships with customers to ensure processes are optimized to support expected customer service levels

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees