PT Teller in Grand Saline

Austin Bank • Grand Saline, TX

399d • Onsite

About The Position

The PT Teller position at Austin Bank in Grand Saline involves providing exceptional customer service while handling financial transactions. The role requires compliance with regulatory requirements and aims to foster strong relationships with customers to meet their banking needs.

Requirements

• High School diploma or equivalent.
• 12 months of experience in a customer service or banking role.

Responsibilities

• Receive and pay out money and perform other duties to service customer accounts.
• Understand and comply with regulatory requirements for financial transactions, specifically the Bank Secrecy Act (BSA) and Customer Identification Program (CIP).
• Exhibit superior customer service as a team member of Austin Bank.
• Demonstrate high-quality relationship-building techniques to ensure customer satisfaction.
• Participate in developing a teamwork atmosphere with co-workers.
• Stay informed about company communications and take advantage of appropriate communication channels.
• Develop personal skills and capabilities through ongoing training.
• Uphold and safeguard the organization's values relating to ethics, integrity, and confidentiality.
• Greet customers and provide superior customer service.
• Process night depository, ATM, and Bank-by-mail deposits.
• Receive checks and cash for deposit, verify amounts, and issue receipts.
• Place holds on checks accepted for deposits when warranted.
• Cash checks after verification of customer signatures and balances.
• Obtain positive identification of payees when cashing checks.
• Complete Currency Transaction Reports for submission to the BSA Officer.
• Prepare Suspicious Activity Reports when applicable.
• Maintain teller cash drawer within required limits.
• Explain, promote, and sell bank products or services.
• Maintain appropriate logs of cash sales of Cashier's Checks and travelers checks.
• Accept utility bill and loan payments.
• Process TT&L, EFTPS payments, and cash advances.
• Place stop payments on checks and drafts as requested by customers.
• Balance teller cash drawer and cash vault daily.
• Accept information for outgoing wire transfers.
• Assist customers in preparing documentation on debit card disputes.
• Assist in filing bank records/documentation.
• Verify next day new account information and account file maintenance.
• Open/process mail as required.
• Answer telephone calls, take messages, and provide assistance to customers.
• Cross-train in other areas.
• Maintain confidentiality at all times.
• Report to work regularly and promptly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed