PT Service Manager

My MelroseHouston, TX
4dOnsite

About The Position

The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.

Requirements

  • A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose. In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified. (Must fill out promotion request form and submit to HR)
  • Bronze & Silver Stores - Must be a minimum of 18 years old. If still in high school must be a senior.
  • Gold & Platinum Stores - Must be a minimum of 18 years and out of high school.

Responsibilities

  • Exercise good judgment and initiative to supervise and direct the activities of the store.
  • Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service.
  • Organize work to maintain a smooth work flow.
  • Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees.
  • Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co-workers and management, follow both written and verbal directives/assignments.
  • Learn and understand the accurate use of all equipment and policies and procedures.
  • Recognize urgent situations.
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