PT Senior Sales Associate Store 2906

The Guitar Center Company•Lyndhurst, OH

3d•$11 - $12•Onsite

About The Position

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.

Requirements

High School Diploma or GED required
2 years of relevant work experience
Skilled knowledge of musical instruments and written music
Must be able to read, write, speak, and comprehend English.

Nice To Haves

4 years of relevant work experience
Advanced knowledge of musical instruments and written music
The ability to work as part of a team and also independently
Good communication and 'people' skills
A strong commitment to customer service
The ability to work under pressure and handle challenging situations
Confidence, drive and enthusiasm
Decision-making ability and a sense of responsibility
Ability to work as a team in a sales presentation to overcome customers' objections and close additional sales
Ability to multitask with customers in store and on the phone
Ability to use equipment such as cash registers, computers, phones, photocopiers, printers, calculators, and fax machines.

Responsibilities

Generate sales to exceed personal sales goals
Promote the Music & Arts lesson program
Create business by networking with teachers/schools, churches, and community organizations
Develop customer relationships and provide compelling sales presentations based on sales training
Demonstrate outstanding customer service to each and every customer
Promote customer loyalty
Participate in all areas of store's operation including merchandising, displays, and maintenance
Maintain store security including: perimeter door keys, register keys and personal alarm code
Additional duties as assigned.