PT Sales Lead - Lee Wrangler Outlet

Kbi • Woodstock, GA

118d • $12 - $15

About The Position

The part-time (PT) Sales Associate II (Sales Lead) supports the store with the execution of the daily business, customer engagement, store operations, and merchandising standards in the store. This position is a member of the store leadership team whose key role is ensuring the highest level of customer engagement is achieved. This position relies on instructions and pre-established guidelines from the Store Manager to perform the functions of their job. This role supports the leadership team in fostering a positive work environment that ensures both internal and external customer satisfaction while maximizing productivity and profitability. This position provides sales and performance-related feedback to the store manager. This position is a key-carrying position and assumes responsibility for the store in the absence of another manager. This position includes some opening and closing duties as determined by the needs of the business.

Requirements

• Must be 18 years of age or older.
• 1+ years of retail experience preferred.
• Excellent communication and time-management skills.
• Proven ability to multi-task.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.

Responsibilities

• Follows direction of store management team to maximize store sales and achieve store sales goals.
• Supports an environment of productivity by leading the customer engagement on the sales floor.
• Acts as manager on duty (MOD) when the only member of management in the store.
• Ensures excellence in customer service in the store by modeling brand-specific service standards.
• Responds to and addresses all customer concerns quickly when acting as Manager on Duty.
• Embraces the brands by wearing the brands at work and having a passion for the Lee and Wrangler products.
• Greets each customer and actively engages customers on the sales floor by asking open-ended questions.
• Assists customers in the fitting room and suggests the best products for their needs.
• Monitors that all company and store policies, process execution, and procedures are followed.
• Delegates tasks to associates as needed to maintain operational excellence.
• Reacts quickly to all customers and associate injuries and partners with Store Manager and Human Resources.
• Ensures visual merchandising standards for the store are maintained.
• Regularly communicates any associate concerns directly to the Store Manager.
• Models behavior that respects the background, experience, and unique differences of others.
• Promotes an environment that encourages participation, creativity, and learning.

Benefits

• 401(k) with company matching
• Employee assistance program
• Employee discounts
• Flexible schedule
• Four weeks of Paid Parental Leave for eligible employees
• Flexible Fridays
• Tuition Reimbursement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Wood Product Manufacturing
• Education Level: No Education Listed