PT Sales Associate: POSSE

Leap•West Village, NY

7d•$20 - $23•Onsite

About The Position

Here at POSSE , we adopt the ‘less is more’ philosophy. This idea has been embedded within our brand since its conception. We believe in the principles of slow fashion; an approach that aims to encourage consumers to invest in higher quality garments that have a better impact on our planet. Posse pieces are designed to last and it is our aim to produce the finest quality garments. Our pieces embody a timeless essence with the objective to hold a place in your wardrobe, and hearts, always. We are committed to finding exceptional talent to represent our boutique on Bleecker St . We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Requirements

Minimum Age: Must be at least 18 years old to align with company standards.
Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients.
Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.
Physical Requirements : Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.
Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.
Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.
Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.
Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment.
Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.
Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.
Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness.
Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients. Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty.
Task Management: Demonstrate efficiency and reliability in completing tasks accurately and on time.

Nice To Haves

Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Responsibilities

supporting sales initiatives
enhancing team and customer engagement
maintaining visual and operational standards
contributing to the overall success of the store
opening and closing responsibilities
keyholder duties
support other brands in our portfolio through new store openings, activations, and coverage needs