PT Sales Associate - Phoenix Premium Outlet

Marc Jacobs • Chandler, AZ

415d

About The Position

Marc Jacobs International is seeking a Sales Associate for its Phoenix Premium Outlet location in Chandler, Arizona. The role focuses on driving sales and providing exceptional client experiences through clienteling and operational support within the store.

Requirements

• 1+ years' experience in retail, sales, or industry-adjacent role with a focus on customer service
• Experience in generating sales and developing client relations
• Demonstrated verbal and written communication skills
• Delivers excellence with passion and empathy for clients
• Cultivates an entrepreneurial spirit and embraces change
• Creative and innovative, promoting curiosity and collaboration
• Excellent organizational, follow-up, and time management skills
• Passion for the Marc Jacobs brand and product offering
• Computer skills including operating a POS and navigating Microsoft Office suite
• Flexibility to work a retail schedule including evenings, weekends, and holidays

Responsibilities

• Consistently achieve or exceed individual & store sales and other commercial KPIs
• Ensure the store is always guest ready, creating a comfortable environment for clients
• Build sales by establishing expertise in styling, seasonal trends, and product knowledge
• Illustrate the client journey stages and core behaviors for a unique experience to drive repeat business
• Demonstrate deep knowledge of the Marc Jacobs Universe, including product and Brand DNA
• Capture client data by cultivating new and existing client relationships
• Initiate regular client contact and provide prompt follow-up on sales, events, or inquiries
• Foster a culture of collaboration and open communication with colleagues and management
• Maintain a curious and learning attitude by seeking and receiving feedback
• Ensure the sales floor and stockroom are well-organized
• Adhere to all company policies and procedures

Benefits

• Paid holidays
• Vacation time
• Sick and personal time
• Medical insurance
• Dental insurance
• Vision insurance
• 401k matching
• Discounts on travel and entertainment through PerkSpot
• Discounts on MJ products and other LVMH brands

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed