PT Revenue Recovery Supervisor Coverage Position (La Mirada Facility)

UPS•La Mirada, CA

19d•$26 - $42•Onsite

About The Position

This position supervises Union Package Handlers - Trains, develops and upholds Company and workgroups to work responsibly and to Company standards. This position holds employees accountable for safety, quality, production and performance through observations and training as well as attendance. This position sets and maintains high standard for accuracy, efficiency, productivity, customer service, organization, communication, cooperation and safety. As a Department, we recover lost and uncollected revenue from customers, whether due to operational inefficiencies, human error or fraud. He/she ensures the completion of daily activities of employees, efficacy of billing units/systems (Singulators, Tilt Trays, IDS/EIDS, NSDS), completing all assigned duties safely, efficiently and in a timely fashion.

Requirements

Meets local age and operations requirements to operate a vehicle
Reliable transportation and flexibility to schedule
Strong oral and written communication skills
Ability to problem solve and work in a fast-paced warehouse environment
The candidate must be experienced in Access, Excel, Word, and PowerPoint
Ability to lift over 70lbs/Climb ladders and stairs
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Nice To Haves

Bachelor's Degree or International equivalent - Preferred
Management experience - Preferred

Responsibilities

Supervises and trains Union Revenue Recovery employees.
Conducts Audits of procedures and methods to generate reports/results.
Calibrates, validates, audits and guarantees units are good to bill
Ensures all employees adhere to safety policies and procedures at all times, operating in full compliance with Department, station, Corporate and Local government requirements.
Manages Department resources to ensure maximum outputs, accuracy and efficiency at all times.
Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement/engagement, proactive communication, problem-solving, interdepartmental corporation and continual improvement on all levels.
Implements employee personal development plans required to ensure the continuing professional growth of department personal. Includes completion of Safety training and new implementations in a timely manner.
Ensures all Department employee receives and relay specific information, detail orientation, skills and safety training, appropriate materials and information, regular evaluations, payroll, compiling and sending reports, proactive coaching to support their continued development.