PT Quality Manager (North America Quality Center - NAQC)
About The Position
PT Quality ManagerHyundai's North America Quality Center (NAQC) is looking for a Manager for the Powertrain Field Investigation team. The Team: NAQC is the quality arm for Hyundai Motor Group (HMG)'s North American vehicle models. NAQC seeks to further Hyundai's goal of becoming the leading automotive manufacturer in North America by delivering uncompromising quality and exceeding consumer expectations. The Position: The PT Manager will oversee the powertrain field investigation team (specifically internal combustion engine and transmission) to conduct various types of investigations to collect duplication data and analyze the data to identify the root cause and share findings through technical investigation reports. The candidate should have strong knowledge of automotive internal combustion engines and engine controls and solid troubleshooting skills. The individual will be required to collaborate with the various stakeholders and affiliates to plan and execute joint activities to achieve a common goal.What You Will Do Lead the NAQC PT Group to improve overall quality, enhance customer perception, and ensure stable deployment of new vehicles. Set team-related goals and objectives that align with NAQC’s direction. Then, drive execution, engagement, and results to accomplish them. Manage the team’s plan, strategy, and budget allocation/usage Mentor engineers in best practices and promote continuous on-the-job learning and development Support HMG on investigations by managing affiliates' support, manpower, and investigation findings Lead projects related to powertrain quality with pre- and post-product launch, service repair accuracy, and vendor quality Monitor quality trends and coordinate various quality improvement activities to reduce warranty cost and improve the overall quality of the HMG brand Prepare and present executive summary to upper management (as assigned) Maintain alignment with Korean coordinators to ensure that information with HQ is effectively exchanged Monitor external databases related to safety and product feedback, investigating and reporting when needed Ensure administrative functions such as purchasing, timecard, vacation, and travel requests are followed on a timely basis Write and execute performance and competency evaluations Report quality issues with accurate testing and duplication conditions for the proper countermeasure development Plan and manage efforts to enhance the capabilities of team engineers Up to 30% travel (domestic and international)
Requirements
- Bachelor’s degree in mechanical engineering or equivalent
- 10+ years of experience working in powertrain systems
- Familiarity with vehicle instrumentation and data acquisition tools (e.g., ETAS INCA/IntrepidCS Vehicle Spy/thermal loggers, various gauges, etc.), service manuals, shop equipment, and engine-related test equipment
Nice To Haves
- Previous team management experience is preferred.
Responsibilities
- Lead the NAQC PT Group to improve overall quality, enhance customer perception, and ensure stable deployment of new vehicles.
- Set team-related goals and objectives that align with NAQC’s direction. Then, drive execution, engagement, and results to accomplish them.
- Manage the team’s plan, strategy, and budget allocation/usage
- Mentor engineers in best practices and promote continuous on-the-job learning and development
- Support HMG on investigations by managing affiliates' support, manpower, and investigation findings
- Lead projects related to powertrain quality with pre- and post-product launch, service repair accuracy, and vendor quality
- Monitor quality trends and coordinate various quality improvement activities to reduce warranty cost and improve the overall quality of the HMG brand
- Prepare and present executive summary to upper management (as assigned)
- Maintain alignment with Korean coordinators to ensure that information with HQ is effectively exchanged
- Monitor external databases related to safety and product feedback, investigating and reporting when needed
- Ensure administrative functions such as purchasing, timecard, vacation, and travel requests are followed on a timely basis
- Write and execute performance and competency evaluations
- Report quality issues with accurate testing and duplication conditions for the proper countermeasure development
- Plan and manage efforts to enhance the capabilities of team engineers
Benefits
- Zero-dollar Employee Premiums on Medical, Dental, and Vision for You and Your Family
- 100% Employer-paid Disability and Life Insurance
- Generous Paid Time Off, Including Vacation, Sick, and Abundant Holidays
- Competitive Salaries
- A Global Environment that Fosters Diversity
- Retirement Savings and Planning Benefits
- Access to Health Savings Accounts and Flexible Spending Accounts
- Flexible Work Hours
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What This Job Offers
Job Type
Full-time
Career Level
Manager
