PT Optical Sales Associate

ShopKo • Winona, MN

130d • $15 - $21

About The Position

Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Winona, MN. This position offers an opportunity to provide great customer service and patient care while growing your career. On-the-job training is provided, and no experience is necessary.

Requirements

• High School Graduate or equivalent.
• Maintain license as required by state.
• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
• Previous experience in an office and/or optical dispensing is preferred.
• Able to handle multiple customer interactions/phone calls at a time.
• Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing.

Responsibilities

• Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear.
• Complete pre-screening activities prior to patient exams.
• Prepare work orders for Optical Lab.
• Process medical billing information.
• Maintain frame inventory.
• Analyze patient eyewear needs.
• Recommend specific lenses, lens coatings and frames to satisfy patient needs.
• Assist patients in selecting frames according to style and color.
• Ensure frames are coordinated with facial and eye measurements and optical prescriptions.
• Order and dispense eyewear accurately and professionally.
• Assist patients with proper frame repairs and adjustments.
• Show patients how to insert, remove and care for their contact lenses.
• Assist Optometrist with case histories and screenings.
• Maintain a complete knowledge of third-party plans and claims.
• Explain promotions and special lens offerings to patients and customers.
• Balance accounts.
• Ensure proper merchandising of frame inventory.

Benefits

• Competitive Wages & Sales Incentives.
• Competitive time off package including vacation pay, volunteer pay, paid holidays, and a personal day.
• Sick Pay: Eligible teammates accrue Sick/Safe leave per state law.
• Health & Wellbeing Benefits: Medical, Life, Dental, vision, Short- & Long-term Disability.
• Voluntary/Cafeteria Offerings.
• Employee Assistance Program.
• On the Job Training & Certification.
• Teammate Recognition Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees