(PT) One Stop Assistant
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About The Position
This position will serve as the primary point of contact for students and prospective students, parents, and the community. Serving as the One Stop Assistant provides support for the enrollment and recruitment team. The role involves processing admission applications and all student documents, including high school transcripts, unofficial college transcripts, and chargeback requests. It also includes serving potential and current students with the enrollment process by providing front counter, chatbot, text messaging, email, and phone support. Additionally, the position supports operations utilizing various online solutions such as customer relations management (CRM) and enterprise resource planning (ERP) systems.
