PT Nurse Account Manager

Guardian Pharmacy•Fenton, MO

About The Position

Extraordinary Care. Extraordinary Careers. With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career. Guardian of the Heartland, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Fenton, Missouri. Why Guardian of the Heartland? We’re reimagining medication management and transforming care. Who We Are and What We’re About: Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. MUST HAVE LPN LICENSE PART TIME APPROXIMATELY 20 HOURS PER WEEK Assist in achievement of business plan through retention of existing clients, increasing sales to existing clients (penetration of census), and building strong customer relationships by providing clinical assistance, regulatory support, and client staff education in Skilled Nursing and Assisted Living Facilities. Function as liaison between pharmacy operations and the customer, working with operations team to ensure superior delivery of pharmaceutical products and services. Attributes Required: • Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy • Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation • Relational – ability to build relationships with business unit management and become “trusted advisor” • Strategy and Planning – ability to think ahead, plan and manage time efficiently • Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level • Team Oriented – ability to work effectively and collaboratively with all team members

Requirements

Nursing Degree (LPN)
Active State Nursing license required
Advanced computer skills, including excel, word and PowerPoint required
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Requires up to 75% travel, by air and ground
Ability to work flexible hours

Nice To Haves

Experience in Assisted Living, Skilled Nursing facility, or Geriatric hospital a plus

Responsibilities

Provide training and orientation to customers during facility implementation, to include supporting E-MAR when utilized
Ensure new service is error-free and transition process is as flawless as possible
Provide training to facility staff regarding survey process, medication administration, risk management, performance improvement
Develop and maintain Assisted Living Education programs which meet State requirements for training
Coordinate and provide Assisted Living Educational training at the pharmacy as well as on-site at our Assisted Living Facilities as required
Assure quality assurance materials reflect facility scope of practice and Guardian standards
Work with Operations team to identify areas for improvement, maintaining effective documentation, and resolution
During site visits, monitor service level and report service issues
Work with Operations team to identify areas of excellence, maintaining documentation to build strong customer and employee relationships
Maintain compliance and expertise regarding current health care and pharmacy industry standards of practice, regulations, changes and clinical skill needed to support customers
Monitor quality improvement processes, standards of practice, policy and procedures (internal and external), and report to management team
Assist customers with action plans to minimize risk in facilities
Conduct mock surveys or assist customers in other ways as requested for survey process
Plan and execute family communication programs in conjunction with marketing team to new or prospective facilities
Participate in cycle check-in as needed
Facility in-services and clinical education training on site at customer locations
Other essential functions and duties may be assigned as needed